Competition Subaru of Smithtown

My daughter was looking for a 2016 (used) or 2017 (new) Crosstrek with a manual transmission. At this dealership, used cars are sold by one salesman and new cars by another. The first salesman was the "used car guy" - nice enough, but when she asked any questions about new car features / availability, it was pretty much "I don't do that". Although they didn't have a manual on the lot, he did let her test drive an older Crosstrek. The test drive lasted about 3 minutes and was literally around the block - not enough to get a feel for the car. There were some new manual transmission cars on the lot - just not Crosstreks. She then had to see another salesman to test drive a new car. She stated that she wanted to test drive a car with a manual transmission with an interest in ordering a 2017 Crosstrek if she liked the way it drove. He stated he had a 2017 Forester on the lot and "would be right back". He seemed annoyed and really couldn't be bothered. He came back about 10 minutes later stating that the car was on another lot and that she would have to make an appointment for later in the week. He never volunteered to let her test drive any other manual transmission on the lot, which is all she wanted to do. Honestly, I would never go back to this dealership and this may have very well turned me off to Subarus completely.

I visited Competition Subaru November 1st. and I was greeted by Carol Glass, after arranging the visit over the internet. She took me to see Norris and he was very professional explaining the different options that I have in the vehicle that I was looking for. He did not have it, but he offered me to take a road test in a vehicle a trim above. I did not feel any pressure trying to close the deal. I returned a few days later with the decision to buy. I asked him if could be anything else that he could do price wise and he did good. I ordered it and now I am waiting for the moment I receive a call from Competition telling me the car is ready.

Just purchased a legacy limited from Jeff Barkan. Had gotten price through truecar, which I believed was reasonable. No pressure or upsell, they honored the price without argument. When I explained that I would have difficulty getting in to pick up the car, Jeff offered to give me a ride in. He fully checked me out on the car controls, since I got a car with all the upgrades and advanced safety features. Buying a car has always been for me like a trip to the dentist, only worse. This was my best experience yet.

I had come to Competition after a rather distasteful and unprofessional experience at a nearby dealer from their sales manager (to be remain unnamed). However, once at Competition, I felt a complete 180 and was treated with incredible honesty and professionalism. I worked with Norris who was incredibly attentive and made the entirely process quick and seamless. I plan on referring anyone I know in the market for a Subaru or similar make to Norris and Competition.

I have not had a new car in14 years so I thought it was time to look into leasing. My experience with Norris went above and beyond any car salesman I have ever done business with. He was so thorough and worked extremely hard to get my car in sooner than the two weeks originally promised. I also received a loaner car since the car I was driving was being sold. My would recommend competition Subaru and especially Norris Capobianco. Thank you for a great experience.

Informative, thorough, and professional sales experience. All of my questions were answered and I received a thorough walk-through of every aspect of my new car. Will recommend Competition Subaru and Norris to friends and will definitely be back.

I bought a new car and had to wait for the car to arrive at the dealership. Jeff Barkan, my salesperson, keep me informed until the car arrived. When the car arrived, he spent at least an hour explaining all the dials and buttons and how everything worked. He wanted to make sure I was safe for my long drive home. There was no question that I asked that he did not have the answer too. When little problems arose, he solved them very fast. He gave me his full attention and was not in a rush to get rid of me. If you are looking for a new car, this is the man to go too.

After driving and comparing several different vehicles of various brands, we decided on the Outback. Went to Competition Subaru and had Cathy Kelleher as our salesperson. What a wonderful experience...she gave us all the time we needed to make a decision and was extremely knowledgeable about the cars she was selling. When it came to price, she was very open and honest and we purchased the car at a very fair price. Cathy stayed in touch with us all the way through the process and any glitches along the way were immediately addressed. Vinnie Moscardino also helped to speed the process along. In short, we would buy another vehicle from Cathy in a heartbeat, she is a real asset to Competition Subaru and she made our experience outstanding!

This was our first lease experience. Norris took his time to answer all of our questions. He provided us with valuable information to help make our decision easier. After meeting with Norris and test driving the cars we felt confident in our decision and didn't need to look any further. Everyone at Competition Subaru provided us with a great experience and great service. We knew we were getting a great car and a great deal. We would definitely buy or lease another car from Norris and Competition Subaru and wouldn't hesitate to recommend them to our family and friends.

I was excited on leasing my first Subaru, and after reading all the great reviews on Jeff I was eager to work with him. Well, I have to say he exceeded my expectations, he was honest, knew the vehicles inside and out and wanted to make sure I got what I wanted at a fair price. This was the easiest and best car experience I ever had. I highly recommend Jeff and Competition Subaru. I will be back once my wife's truck lease is up in April, looking at the Forester.