Reviews
Very professional and easy to work with They got me right
Very professional and easy to work with They got me right in and right out greatest experience
Very professional and easy to work with They got me right
Very professional and easy to work with They got me right in and right out greatest experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent and timely.
Service was excellent and timely. Kept informed on status of service and valet delivery of truck.
Service was excellent and timely.
Service was excellent and timely. Kept informed on status of service and valet delivery of truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We’re thrilled to hear that you enjoyed the valet delivery and that our team kept you well-informed throughout the process. We pride ourselves on timely service, and it’s wonderful to know we hit the mark for you and your truck. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager
She check me in said hoing be hour and she was right was
She check me in said hoing be hour and she was right was out an hour
She check me in said hoing be hour and she was right was
She check me in said hoing be hour and she was right was out an hour
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the feedback! We know your time is valuable, and I’m glad we were able to get you back on the road right on schedule. We look forward to seeing you next time! Mandylee Peake -Customer Experience Manager
Katie is a the nicest and most professional
Katie is a the nicest and most professional representative I have ever dealt with. A+++++++++++
Katie is a the nicest and most professional
Katie is a the nicest and most professional representative I have ever dealt with. A+++++++++++
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the A+ review! Katie is indeed a vital part of our team, and we are thrilled to hear she provided such a professional and pleasant experience. I will be sure to share your kind words with her personally! Mandylee Peake -Customer Experience Manager
Katie is a the nicest and most professional
Katie is a the nicest and most professional representative I have ever dealt with. A+++++++++++
Katie is a the nicest and most professional
Katie is a the nicest and most professional representative I have ever dealt with. A+++++++++++
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your feedback! It’s our goal to provide top-tier service, and we’re so glad Katie hit the mark for you. Thank you for choosing us, and we look forward to seeing you again! Mandylee Peake -Customer Experience Manager
Matt was great to work with!
Matt was great to work with! He was polite and punctual! He helped solve the problem on my car. He also helped troubleshoot a couple of other things. Overall i was pleased with the customer service i received.
Matt was great to work with!
Matt was great to work with! He was polite and punctual! He helped solve the problem on my car. He also helped troubleshoot a couple of other things. Overall i was pleased with the customer service i received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful feedback! We are thrilled to hear that Matt provided such polite and punctual service. It’s great to know he took the extra time to troubleshoot those additional items for you—that’s exactly the kind of 'above and beyond' service we strive for. I’ll be sure to share your kind words with Matt and the rest of the team! Mandylee Peake -Customer Experience Manager
As a 5 time repeat customer I would say things are good
As a 5 time repeat customer I would say things are good as always. My only complaint is the finance department. Nothing against the manager, it's the system. Having to pay $67 for a tag which I get for free as a handicap veteran upsets me. They try to tell me the dealer can't submit the paperwork, which I provided that they had to apply for normal tag, then I have to take that one to DMV to trade it. Makes no sense and creates a big hardship on the customer
As a 5 time repeat customer I would say things are good
As a 5 time repeat customer I would say things are good as always. My only complaint is the finance department. Nothing against the manager, it's the system. Having to pay $67 for a tag which I get for free as a handicap veteran upsets me. They try to tell me the dealer can't submit the paperwork, which I provided that they had to apply for normal tag, then I have to take that one to DMV to trade it. Makes no sense and creates a big hardship on the customer
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
First and foremost, thank you for being a 5-time repeat customer. We truly value your loyalty and your service to our country. We sincerely apologize for the frustration and hardship the tag process caused you. While our current state-integrated systems often require us to process a standard registration initially, we completely understand why this feels like an unnecessary hurdle for a veteran. We hear your feedback loud and clear, and we’ll be looking into how we can better assist our veteran customers with this process in the future. Thank you for your patience and for sticking with us. Mandylee Peake -Customer Experience Manager
They have always been helpful and always taken care of my
They have always been helpful and always taken care of my car needs. Fast service.
They have always been helpful and always taken care of my
They have always been helpful and always taken care of my car needs. Fast service.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued trust in us! We love hearing that we’ve consistently been able to take care of your vehicle's needs. Providing fast and helpful service is exactly what we strive for, and we look forward to seeing you at your next visit. Mandylee Peake -Customer Experience Manager
How would you rate The entire service department was
How would you rate The entire service department was tremendous. Everyone we encountered at the store were polite, professional, and helpful. ? (5=excellent 4=good 3=average 2=fair 1=poor)
How would you rate The entire service department was
How would you rate The entire service department was tremendous. Everyone we encountered at the store were polite, professional, and helpful. ? (5=excellent 4=good 3=average 2=fair 1=poor)
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We are incredibly proud of our entire service department, and it’s wonderful to hear that every team member you encountered was polite and professional. Providing a helpful and seamless experience is exactly what we strive for, and we’ll be sure to share your feedback with the whole crew! Mandylee Peake -Customer Experience Manager
Tyler was the best technician anybody can have he talk to
Tyler was the best technician anybody can have he talk to me about all my issues on my ford explorer
Tyler was the best technician anybody can have he talk to
Tyler was the best technician anybody can have he talk to me about all my issues on my ford explorer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We agree—Tyler is a fantastic technician and we're so glad he took the time to walk you through everything with your Explorer. Providing that peace of mind is exactly what we strive for. We’ll be sure to share your feedback with him! Mandylee Peake -Customer Experience Manager