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Dick Smith Ford

(1,087 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (866) 701-8093 (866) 701-8093
Used (877) 597-1635 (877) 597-1635
Service (888) 631-8075 (888) 631-8075

Inventory

See all 241 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
The team at Dick Smith Ford would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model.
We'll Treat You Right!

Service center

Phone number (888) 631-8075

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Smith Ford from DealerRater.

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Very informative, car was picked up as he scheduled,

Very informative, car was picked up as he scheduled, serviced, he called when it was finished and told me of an issue which I will have fixed. Car was returned as stated. I appreciate the service as it saves me time. Tyler did an excellent job keeping me informed

Very informative, car was picked up as he scheduled,

Very informative, car was picked up as he scheduled, serviced, he called when it was finished and told me of an issue which I will have fixed. Car was returned as stated. I appreciate the service as it saves me time. Tyler did an excellent job keeping me informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This was my greatest experience in a long long time

This was my greatest experience in a long long time she was great kept me up.on everything she was good

This was my greatest experience in a long long time

This was my greatest experience in a long long time she was great kept me up.on everything she was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great service from start to finish.

Great service from start to finish. Service Advisor was very professional, helpful and a nice person.

Great service from start to finish.

Great service from start to finish. Service Advisor was very professional, helpful and a nice person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Tommy was very professional and kept me informed

Tommy was very professional and kept me informed throughout the service process. Very professional Team

Tommy was very professional and kept me informed

Tommy was very professional and kept me informed throughout the service process. Very professional Team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good communication, fast and timely responses and

Good communication, fast and timely responses and updates, they can always get you in with quick appointments

Good communication, fast and timely responses and

Good communication, fast and timely responses and updates, they can always get you in with quick appointments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Quite possibly the best service I have received in a very

Quite possibly the best service I have received in a very long time from any place

Quite possibly the best service I have received in a very

Quite possibly the best service I have received in a very long time from any place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We know how valuable your time is, so we’re thrilled we could get everything fixed for you in just one trip. Our team takes great pride in truly listening to our customers, and I’ll be sure to share your feedback with the service department. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

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John walked us through the ins/outside of our vehicle and

John walked us through the ins/outside of our vehicle and set up our phones for Ford!

John walked us through the ins/outside of our vehicle and

John walked us through the ins/outside of our vehicle and set up our phones for Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We know that modern vehicles come with a lot of exciting features, and we’re so glad John was there to help you navigate them. Getting those phones synced up is the best way to start your journey! Welcome to the Ford family—we’re here if you need anything else down the road. Mandylee Peake -Customer Experience Manager

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Really appreciated the car pick up and drop off.

Really appreciated the car pick up and drop off. Gio was friendly and knowledgeable. My Mustang is running beautifully. ??

Really appreciated the car pick up and drop off.

Really appreciated the car pick up and drop off. Gio was friendly and knowledgeable. My Mustang is running beautifully. ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to share your experience! Our goal is to make vehicle service as seamless as possible, so it’s great to know you enjoyed the valet service. Gio is a valued member of our team, and he’ll be thrilled to hear your kind words. Thank you for trusting us with your Mustang! Mandylee Peake -Customer Experience Manager

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Great customer service, Great atmosphere, customer

Great customer service, Great atmosphere, customer service amazing. I will only take my vehicle to this dealership.

Great customer service, Great atmosphere, customer

Great customer service, Great atmosphere, customer service amazing. I will only take my vehicle to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the glowing review! We are thrilled to hear that you enjoyed the atmosphere and our service. Knowing that we’ve earned your trust as your exclusive dealership means the world to our team. We look forward to taking care of you and your vehicle for years to come! Mandylee Peake -Customer Experience Manager

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Tyler Turner is very helpful, friendly and has great

Tyler Turner is very helpful, friendly and has great customer service skills. I will definitely recommend

Tyler Turner is very helpful, friendly and has great

Tyler Turner is very helpful, friendly and has great customer service skills. I will definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We are thrilled to hear that Tyler Turner took such great care of you. Providing helpful and friendly service is exactly what we strive for, and I’ll be sure to share your feedback with him and the rest of the team. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

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