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Dick Smith Ford

(730 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 701-8093 (866) 701-8093
Used (877) 597-1635 (877) 597-1635
Service (888) 631-8075 (888) 631-8075

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Smith Ford from DealerRater.

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Great service and able to help with my aftermarket

Great service and able to help with my aftermarket trailer hitch on my Bronco. Thanks for the personal touch from, Jeremy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service rep was very helpful and my car's service was

The service rep was very helpful and my car's service was completed before I expected it to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional customer service especially Scott, India and

Exceptional customer service especially Scott, India and it's 2 more service men that i can't recall thier name. Please continue the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Enjoy your service real please about the way your service

Enjoy your service real please about the way your service department hold it together thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Car returned.

Car returned. Engine light returned in 3 days. Charged for diagnostics but apparently wrong about problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was wonderful and helpful.

The staff was wonderful and helpful. I was new to SC and was worried about getting great service and I did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience was good for me.

The experience was good for me. The ease of getting an appointment was great. The service attendants were friendly and explained the service to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesperson was very helpful in finding the vehicle I

The salesperson was very helpful in finding the vehicle I was looking for, He didn't try to sale me something that I wasn't interested in. The finance manager was great, got in their office and it was very professional. All the personal in service were very helpful in answering my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service provided by the service advisor, India Kozel,

The service provided by the service advisor, India Kozel, was superb, and she is the only reason I continue to bring my F-150 to Dick Smith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service advisor was awesome very professional polite and

Service advisor was awesome very professional polite and informative. My concerns were thoroughly addressed even after I had to return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.