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Dick Smith Ford

(730 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (866) 701-8093 (866) 701-8093
Used (877) 597-1635 (877) 597-1635
Service (888) 631-8075 (888) 631-8075

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Smith Ford from DealerRater.

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Great communication, fast, affordable .

Great communication, fast, affordable . Work is always done correctly the first time. Will let you know of any outstanding recalls on the vehicle and perform them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, courteous and professional staff When

Excellent service, courteous and professional staff When our mustang was taken for repair, they took Excellent care and Paxton keep us informed what they were doing to our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service.

Great Customer Service. The Tech went well and beyond to get me back on the road,in a timely manner .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with my service the technician was very

Very pleased with my service the technician was very helpful explaining how the system works and if I need any more assistance to feel comfortable contacting him or any technician for help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very fast service and communication was great they

Very fast service and communication was great they conveyed what need to be done to the vehicle and the turn around time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience i had on Wednesday October 15th was a good

The experience i had on Wednesday October 15th was a good one. Thank you. Hi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark was great to work with and respected our time while

Mark was great to work with and respected our time while deciding on whether to make purchase of our vehicle. No pressure to make a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Create service better than the Lincoln dealership.

Create service better than the Lincoln dealership. My service advisor was very nice and informative.He keep me updated every step of the way about my vehicle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was given an appointment within 72 hours and my vehicle

I was given an appointment within 72 hours and my vehicle was completed on the date of appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tyler, the service advisor was extremely helpful in

Tyler, the service advisor was extremely helpful in scheduling and assigning a technician to work on my F150. He kept me informed throughout the process. Tyler is a true professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.