Reviews
Write a reviewBuyer beware/check paperwork
Sells cars to out of state buyers without proper docs then they cant transfer to the state they are in..Buyer beware don't buy if you are out of state..Make sure you check all docs with your state before you buy from here...
Buyer beware/check paperwork
Sells cars to out of state buyers without proper docs then they cant transfer to the state they are in..Buyer beware don't buy if you are out of state..Make sure you check all docs with your state before you buy from here...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality,service, after sale...
I was shopping for a van, I found one I liked Billy had here, I wasn't pressured, the service was great, so I baught it, the work if anything needs to be fixed, he will do it after the sale as well,,,totally great family business, not a buy and your own your on, grimmards sticks by you all they way,,
Quality,service, after sale...
I was shopping for a van, I found one I liked Billy had here, I wasn't pressured, the service was great, so I baught it, the work if anything needs to be fixed, he will do it after the sale as well,,,totally great family business, not a buy and your own your on, grimmards sticks by you all they way,,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truly Awesome Sales, Service and Professionalism!
I live in Boston and was a little reluctant to purchase a pre-owned vehicle so far from home. But I made the visit there and fell in love with a beautiful blue 2010 BMW 328. Unfortunately, another buyer beat me with and offer to buy. Several days later, that buyer pulled out of the deal. Grimards had the car delivered to my driveway. Billy Tolios went above and beyond the call! Two months later, my check engine light when on and the vehicle needed coil/spark plug replacement. Driving it could have done much additional damage, so I took it to my local mechanic for repair, even though the car was still under Grimard's warranty. I notified Grimard's service Director, Mike, of the situation and they stood behind their warranty promise and reimbursed me for the (rather expensive)parts. They are true professionals! I cannot recommend Grimard's highly enough and I intend to send many of my friends and colleagues to their awesome dealership.
Truly Awesome Sales, Service and Professionalism!
I live in Boston and was a little reluctant to purchase a pre-owned vehicle so far from home. But I made the visit there and fell in love with a beautiful blue 2010 BMW 328. Unfortunately, another buyer beat me with and offer to buy. Several days later, that buyer pulled out of the deal. Grimards had the car delivered to my driveway. Billy Tolios went above and beyond the call! Two months later, my check engine light when on and the vehicle needed coil/spark plug replacement. Driving it could have done much additional damage, so I took it to my local mechanic for repair, even though the car was still under Grimard's warranty. I notified Grimard's service Director, Mike, of the situation and they stood behind their warranty promise and reimbursed me for the (rather expensive)parts. They are true professionals! I cannot recommend Grimard's highly enough and I intend to send many of my friends and colleagues to their awesome dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quality People
I spent 15 years in the car business so, knowing what I know about the process, it makes it very unpleasant for me to buy a car. Grimard's treated me with respect, I never worried for a moment weather or not I was being scammed. They took real good care of me after the sale too. I just took my daughter there for her first car, and she couldn't be happier.
Quality People
I spent 15 years in the car business so, knowing what I know about the process, it makes it very unpleasant for me to buy a car. Grimard's treated me with respect, I never worried for a moment weather or not I was being scammed. They took real good care of me after the sale too. I just took my daughter there for her first car, and she couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
After 6 years, I still love them
Bought my first car from them six years ago. It was a 98 Honda Accord, with 88,000 miles or so. When we test drove the car, there were some minor issues. Grimard's fixed all the problems, and threw in a set of new tires. Gave us an excellent deal for our trade-in, which arrived on the back of a wrecker as it were. The car still works and was an amazing value. Grimard's is a fair dealer, and their prices are great. Very upfront about possible issues with the car. Will def. go back for my next vehicle.
After 6 years, I still love them
Bought my first car from them six years ago. It was a 98 Honda Accord, with 88,000 miles or so. When we test drove the car, there were some minor issues. Grimard's fixed all the problems, and threw in a set of new tires. Gave us an excellent deal for our trade-in, which arrived on the back of a wrecker as it were. The car still works and was an amazing value. Grimard's is a fair dealer, and their prices are great. Very upfront about possible issues with the car. Will def. go back for my next vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
