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Evergreen Kia

(99 reviews)

Reviews

(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Evergreen Kia from DealerRater.

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Great Experience!!

I had a great experience at Evergreen Kia, actually the best car buying experience by far. Bennie Taylor provided excellent service from start to finish. I will definitely recommend friends and family to Evergreen Kia. I love my new Kia Sportage. Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best place to buy a car! Sales person Matt the bes

Our whole family now have Kia's. The sale person Matt is the best, Gary the sales Manager worked well on getting us all what we needed. I have no intentions to buy anywhere else. We have as a family bought 5 cars so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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R & S Gunter

Dana was the sales person who showed us the autos . This woman knew everything about every model , she was amazingly full of information. She was patient showing us all the models , not pushy and not rushing us along . Not a question that she was unable to answer . This woman deserves a raise !!! Then I think his name was Gary did all the paper work and did his best to give us the best deal . The only negative thing was you only had the Niro in red . I didn't want red but Gary told us it would take days to get the color I wanted and the paper work already started. Our regret is not waiting for the color we wanted . This also happened the last time we purchased a new car from this dealership , I either have to go somewhere else or not settling for the color that's in stock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I GOT A NEW CAR

I came into KIA NOT expecting to walk out with a NEW 2017 KIA FORTE. Mat was an excellent sale rep and he provided me with all options possible and was very determined to get me a car. He was very attentive to what I asked for and had a can-do spirit which kept me from walking out. He made sure I was happy and now I can see why he has so many accomplishment recognitions/awards on his desk. MAT GETS THE JOB DONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Professional

I did not think that I would be able to walk out with a new vehicle. Mr.Bennie Taylor did just that. It was in my budget and I there less than two hours. Excellent. I will highly recommended Evergreen Via to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not happy

Never was offered coffee or any type of snacks always have to ask if they can wash my car when I purchase my car and pay cash for it I was told by the salesman even when I'm not getting service done I can come in and get my car wash the last several times I have brought my car to the Kia dealer they never surprise me to wash my car the last time I was there on July the 8th 2017 I asked could my car get wash I feel I shouldn't have to ask but that's just me and a serviceman gave me the impression that he didn't really want to do it I'm just saying

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1st New Car in 20yrs

Matt was AWESOME walking me through the process didn't rush me at all. I feel like I got a good deal. He even setup my Bluetooth car contacts and other technical support gadgets that I would've never figured out how to use. Thanks Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best experience ever!

Dana was very detailed and organized. She answered all my questions and gave me an introduction of the vehicle that I purchased. Dana made this process very relaxing and worry free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the Kia Soul

The Kia Soul is the perfect car for my elderly father, its the size of a car but has the height of a suv .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lifetime Customer!

I went just to look at a vehicle and ended up walking out with a new 2017 kia sportage. I didn't think I would be able to buy a vehicle with a note I could afford. But Gary and Matt helped me achieve that! They are genuine, not out to get over on you just to sell a vehicle. They listen and work with you to try to get you what you want within your budget. I was in and out in an hour! Kia,Gary and Matt now have a lifetime customer in me! Please go visit them if you need a vehicle and think there's no hope for you financially. You will not be disappointed. Now i'm a Kia lifetime customer, I'm not going anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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