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The service was phenomenal.Excellent customer service.Chris who is one of the service consultants was great.He was friendly and understanding and he took... his time showing me detail after detail and even the young lady at the window was very friendly when I was making my payment.The facilities was clean and you can tell they appreciate their customers.I would definitely go back again if I need anything including buying a new vehicle from this location.Kia Evergreen is alright with me.
It's too late for me, but I would advise you to stay away from this dealership and especially salesman Matt. He's a crook and a liar. All he cares about... is making commission. He ruin my preapproval with Capital one so he could lead me to a bad loan. I will be filing with the government against Kia on Evergreen. This is not by far over. They are going to learn why my nickname is Hurricane Katrina!
My service experience was great as usual at evergreen Kia!! The service department and other staff are great!! I will definitely recommend friends and... family. Thanks
The overall experience that i had was great. I was able to find exactly what i was looking for in a car while also enjoying a nice friendly atmosphere.
If I could give 0 stars I would. I brought a car from them in June of 2018 and it is now Dec 2018 and my car currently sitting in the shop. The car has... been their for the either month of Nov and this will be my 3rd time taking the car back to them for repairs. I later find out there is a recall on my car. I was told that I was able to receive a loner however, they was unable to give me one at this time because they have to pay there enterprise bill. Then I was told that they did pay the bill by they was waiting to hear back from enterprise. So I have been with a car for 2months now. I was told that I would be able to speak to the owner in regards to this situation with the lemon that they sold me by one of the managers. Then when I arrived to speak to owner I was told that the owner doesn’t speak to regular customers. I have called the service department multiple times about obtaining the print out of everything done to the car. I was first told that they needed to go to other warehouse to get that information. When I called again and asked for the information I was told that I can come up there and pick it up but when I got there I was told that their computer system was down. Really ! After complaining about this to a manger one of the service men slip up and say I don’t have a loner car because they have too many out. They have been lying to me during this whole process. I would never recommend anyone to this company. I am currently paying a car note for a car that is not drivable and it was brought in June. This is not even have of my experience. THEY SALE LEMONS save your money and goes elsewhere. God Speed in your job search.
Great salesperson would love to work with him again in the near future Bennie Taylor keep up the good work and the dealership was very nice and clean
I really appreciate the service I received from Alfonzo he was very professional and knowledgeable with my upgrade. He made great suggests and helped me... stay in my budget. Thank you for all your help and negotiating prices and services with me he's an asset to your company.
I really appreciate the service I received from Matt he was very professional and knowledgeable about the car I was looking to purchase. He made great... suggests and helped me stay in my budget. Thank you for all your help and negotiating prices and services with me.
thank you Matthew for the Window Sticker, Free oil changes and tire rotate for Life thank you Gary great manager and the ride home amazing!
Chris Baker was very helpful and nice. I would definitely recommend him if you are looking for a car. If you plan on getting a car Evergreen is a place... to have in mind.