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Shannon Motors

(618 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(855) 360-1448 (855) 360-1448

Reviews

(618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shannon Motors from DealerRater.

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Beware before leasing a car here.

Beware before leasing a car here. Eddie was professional at first. After Eddie said I was approved and took my deposit of $2,000 they sat me down and had me sign paperwork. The woman I spoke to told me the 2012 Toyota Camry would be $17,000 with interest 23,000. Eddie did not explain this to me before taking my payment. Next morning(18 hours after purchase.) I called spoke to Jerry (1/2 owner of company) to see what arrangements I would be able to do because I went through the paperwork and I was no longer interested in the vehicle. Jerry laughed and said I signed the paperwork I drove off with the vehicle so I was stuck with the car. I told him I would bring the car and I was told they would put it in as a repossession on my credit and I would not get my $2,000 deposit returned. I got out of work and both airbag lights turned on. I will be doing everything legally because car should have never passed inspection. They just want to keep you stuck with the car and stuck on your payments to repossess your vehicle. You pay more towards interest, fees, and taxes. They make sure you stay stuck in the lease. You can communicate with them and they harass you and call you every day for one missed payment. ($133) Then you get annoyed and they play victim.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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People who go there and get a car need to think again

People who go there and get a car need to think again those people lie so much it’s crazy and they will repo your car when you don’t pay 2 payments just beware and turn away and don’t come there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I don't know the guy at Shannon motors but his name

I don't know the guy at Shannon motors but his name starts with a d I'm going to tell you very easy Rick less stress hit the guy was awesome I think it was den or something like that the only thing I didn't like is a lot of waiting for the paperwork office that's it but besides that everything was perfect I get my 100% review if you have to go there please do he's the guy on the right corner in the front office

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ed was fantastic!

Ed was fantastic! He got us into our new vehicle quickly and with rapid efficiency! Jessica and Massi were also fantastic working in the finance office! We signed a lot of paperwork and they kept things moving and explained everything and answered our questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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They never got back to me ,if they still have the car

They never got back to me ,if they still have the car Nothing I think they sent me a credit app ,how would they know if I wanted credit or paying cash for vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great Customer service check them out Eddie is The best

Great Customer service check them out Eddie is The best sales person I’ve ever met very kind ! Would recommend anyone to go to Shannon Motors ! Trust worthy Got a Nissan Altima 2013 white and love it ! Thank you Shannon motors and to their great employees!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Eddie is the best had me in and out in under an hour.

Eddie is the best had me in and out in under an hour. Very happy with my choice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Eddie was very helpful and friendly.

Eddie was very helpful and friendly. For me my dream car today. I’m very grateful for his help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Steven was fantastic!

Steven was fantastic! Huge help and super friendly! Would ugly recommend, easiest purchase I have ever done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Eddie in Johnston was super friendly and helpful!

Eddie in Johnston was super friendly and helpful! So glad I came. Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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