Grappone Ford

Always have a great experience at Grappone. Sales personnel are knowledgeable and friendly. Plenty of inventory to choose from. Have been buying from Grappone for over 20 years.

No pressure, explained everything clearly with the terms in less than 4 hrs I was driving out of the lot with a new vehicle.

All the staff was very nice and hard working good to see you hire veterans we like that a lot

service rep Bob Guay was awesome. Took care of everything. Waiting room was very nice. Ability to access rental car was very good.

Comfortable waiting area, friendly employees, car was ready before the estimated time predicted. Have done business with Grappone since 1972. Very Satisfied Customer.

Grappone’s is always right on the mark. In, drop off and on my way in the shuttle. Important for us working folks.

Dave was terrific with us. Low-key, but attentive and responsive to our questions. Very patient with us, as we tried several different types of vehicles before finally deciding on the F-150 Lariat.

It was quick and easy no bouncing back and forth between the salesman and the manager to make a deal. Extras were offered but no pressure to purchase.

We had Ruth Stephenson as our sales representative. She was so so nice and very knowledgable. She put me in the truck I wanted. Not only that she is s very dedicated worker. I appreciated all she did for us.

The ease of getting in to be serviced, the appreciation of the loaner car and the ability to get additional work done on a Saturday that was not scheduled, saving me an additional trip up from Amherst in a couple of weeks.