Reviews
Not Internet Friendly Dealership
The dealership’s sales representative responded quickly but did not provide the additional photographs or specific information about the Sienna requested via CARS.COM. The sales representative sent numerous emails with the usual request for my telephone number and wanting to know when I could come in for a test drive. I responded by letting the sales representative know I did not live in the local area so I did not want to talk with the sales manager or drive 220 miles for a test drive until I knew more about the Sienna. The sales representative did not respond or provide any additional information about the Sienna. Some car dealerships embrace internet sales but some do not. This dealership apparently does not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jb, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (479) 845-8410.
Local Friendly, good customer service
The team worked on my time schedule and the way I like to handle business. It was very easy to do business with them. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review!
Great purchasing experience
Ask for Kyle Fullmer. He will find the right vehicle for you. Jeff is great at finalizing the sale. They help you purchase an auto even if you have bad credit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review!
Excellent customer service
This is the second vehicle that we have purchased in a month from this dealership. They are great to work with very knowledgeable in what they are selling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review!
Great experience
Every one there is a professional person. The buyers experience was great. There was no pressure on me to buy but i got my second choice because of monthly payments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Simon for the amazing five star review!
Pleased with my purchase and the process
My experience with Michael was one of the best to date when referencing working with a car salesman. Never felt any pressure on my end and he handled the pressure that I applied very well to provide my wife and I with the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so excited to know you we met all your needs. Thank you for the five star review!
Great Experience!
This dealership and their staff are exceptional, friendly and knowledgeable. The deal made was great. I would recommend them to all I know. If I ever need another vehicle, I’ll definitely return to this dealership. Leticia Polanco is one not on your list but was exceptional as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RD is the best
RD made the process of buying a new car so unbelievable. Best I’ve ever had. Give that guy a raise! Listens to what’s important to the customer, understands needs, reacts while keeping everything in mind. Only wanted what was right for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review!
Disgusted
Disgusted I’ve been taking my car to the Bentonville dealer . I have never been there where they did not mess something up , forget something or did not do it at all . I’ve been going there for a year I will not go back . When I first got the car I took it in because the seatbelt in the back was broken . First they said they looked at it and it wasn’t broken I had to crawl in the backseat and show them . Second I made an appointment because they had to order the part I took it in they ordered the wrong part . I had to make another appointment for the second part they ordered they put it on the wrong side . I had to make another appointment for them to fix that mess up . I went in for the next appointment they put it in upside down . I took my car in because my bumper was loose they fix the bumper but forgot to reattach the battery to the cables so for two months my car kept dying on me . It took them twice coming out and looking at my car to figure out that the battery was not connected and it was their fault . It takes them two hours to change the oil every single time . I had a 30,000 mile check on my car they didn’t fill up all of the fluids . I don’t even know if they did what they were supposed to do they didn’t change the windshield wipers and they charged me $400 for nothing . Don’t go in there if you do you’re wasting your money I’ve been wasting mine for the last year I’m going to someone else now just a warning . I have three Nissan‘s I like the car they need to get better dealers to take care of them !!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing and Smooth
Jesus Beltran did a great job of getting me what I needed and laying out all the information without me even having to ask questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
