Reviews
Handled my car work in a timely and profession manner.
Handled my car work in a timely and profession manner. Would recommend the dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!
We had a fantastic experience!
We had a fantastic experience! The Jack was very helpful and was there late for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
It was top notch all the way.
It was top notch all the way. I was warmly greeted and the Rep explained how everything would work. They were in contact with me all the time. The job was finished in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!
Russ was one of the best car salesman I’ve ever dealt
Russ was one of the best car salesman I’ve ever dealt with it was indeed a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
This place is great very friendly staff.
This place is great very friendly staff. I would highly recommend Taylor he was so helpful!!!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!
I had a truly exceptional experience buying my new Toyota
I had a truly exceptional experience buying my new Toyota Rav4 from Toyota of Rockwall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Toyota of Rockwall! Please let us know if we can be of any more assistance.
I was in the service department on Oct 4, 2025 for an oil
I was in the service department on Oct 4, 2025 for an oil change on a 2015 Tundra. Fast service, about an hour start to finish. The service staff did a multipoint inspection and recommended some upcoming maintenance items to consider, which is helpful. Attentive staff, thorough process, great overall. I’ve been a customer their for about 10 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!
Teh service I received at Toyota of Rockwall was great.
Teh service I received at Toyota of Rockwall was great. Mr. David was my advisor and kept me up to date on both progress and alternatives.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Upon arrival at service department I was greeted promptly
Upon arrival at service department I was greeted promptly at the vehicle and turned it over to Russell and Aubrey who reapplied the protective coating on the windshield which took about 30 minutes. Excellent job and great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.
Service was fine but you keep harassing me with emails
Service was fine but you keep harassing me with emails and texts. Here’s your review.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. Please reach out to us directly to let us know the best way to contact you, and we will reach out.