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Meet Richard Felius

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Product Specialist
(20 reviews)

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Reviews

From the start made me feel like family.

From the start made me feel like family. Had small issue and was taken care immediately. Staff down to everyone I dealt with was top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! John Goglettino General Manager

Excellent everybody was very friendly patient helpful,

Excellent everybody was very friendly patient helpful, and trying to get things put together to make a transaction even willing to deliver anything to my house if needed after my purchase of a new vehicle excellent help nice people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Executive Kia! John Goglettino General Manager

Rich was fantastic to work with.

Rich was fantastic to work with. He was professional from our first handshake. He explained the process at Executive and checked in with us frequently throughout the buying process. We highly recommend working with Rich for your next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

Rick and the staff at Kia was excellent!

Rick and the staff at Kia was excellent! I actually had my car towed from a different Kia dealership / Service Center to this Kia Service Center because of the great customer I received from the first conversation. Everything was explained and I loved the video feature of the diagnostic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

Good people, easy to work with.

Good people, easy to work with. Any questions or concerns were answered promptly. Great communication. Excited for new building.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! John Goglettino General Manager

My experience at Executive Kia was great.

My experience at Executive Kia was great. Richard was more than accommodating and knowledgeable. I love my new Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Richard, and for taking the time to leave us this wonderful feedback! John Goglettino General Manager

Professional and took the time to get me in the right

Professional and took the time to get me in the right vehicle with the right pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Goglettino General Manager

The sales staff was very professional and attentive.

The sales staff was very professional and attentive. they made the purchase of the vehicle seamless and pleasurable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Jorge, Richard, and Michael were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! John Goglettino General Manager

Richard was thorough, communicative, and an absolute

Richard was thorough, communicative, and an absolute pleasure to work with! His knowledge and professionalism made me feel comfortable and confident with my decision making. Thank you Richard and Executive Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Richard delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! John Goglettino General Manager

Good dealership honest, they deliver to Lowood, New

Good dealership honest, they deliver to Lowood, New Jersey, which they said they would deliver so I have to give them a A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Goglettino General Manager