Reviews
Great customer service from our salesperson!
Our salesperson Jorge Perez was very helpful and helped us get the vehicle we wanted, great communication skills and knowledge. This is my 2nd purchase with him, strongly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jorge Paredes, we're happy you found Jorge Perez to be so supportive during your experience here at Downey Nissan. Thank you, and have a fantastic day!
My husband had been in contact with Maury and once I...
My husband had been in contact with Maury and once I checked in, he took care of me right away and knew exactly what I was talking about. I was able to check in and leave in a rental within 20 min.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Belen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Downey Nissan. We hope to see you soon!
Mark Lee was my salesman. No pressure and very respectful...
Mark Lee was my salesman. No pressure and very respectful of our wants and needs. After the sale of the Altima SV Mark took the time to show us all the great features and explained how they worked. When it’s time for my next car, Downey Nissan will be my first choice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unprofessional, bad customer service, bad in answering...
Unprofessional, bad customer service, bad in answering and returning calls
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The dealership took care of my concerns. Carlos the...
The dealership took care of my concerns. Carlos the service rep was excellent on customer service made everything smooth. Answered all my questions. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ask for Austin he was great sales person no pressure went...
Ask for Austin he was great sales person no pressure went out of his way to assist and his manager JJ my purchase was enjoyable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jabbott367, thank you so much for your positive comments about the team at Downey Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Recently purchased a car from Downey Nissan & everything...
Recently purchased a car from Downey Nissan & everything was perfect from the start to end of our purchase! Thank you so much to Jason De La Torre for helping my family out! He was very helpful & went above & beyond for us! We appreciate your help!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maury Toro and the rest of the service team are always...
Maury Toro and the rest of the service team are always so helpful and nice. Status updates on my vehicle were very helpful Best customer service of all Nissan dealers we have been to in the past. The other dealers don’t come close to Downey Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve H, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downey Nissan!
Frank Linares is the best advisor you can ask for. Went...
Frank Linares is the best advisor you can ask for. Went above and beyond to ensure my 2020 Rogue had all of the necessary services it needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charlie Trejo and Chris Deleon are the best!professional...
Charlie Trejo and Chris Deleon are the best!professional and very helpful.always cheerful..vehicle was always fix right the first time and was cleaned
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car