Reviews
Phenomenal job by everyone that worked with me!
Phenomenal job by everyone that worked with me! Couldn’t have asked for better service. Michael Ball is in a league of his own as a salesman and couldnt recommend him enough if you are looking to buy a car. First time buyer at Ed Martin and will happily be coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your feedback! We appreciate your recommendation of Michael and our team and look forward to serving you again. Enjoy your Jeep!
I have been very pleased with this dealership but do
I have been very pleased with this dealership but do have a concern about the maintenance department. I have brought my vehicle in for all maintenance and was taken back to learn my past inspections were not thorough and was confronted with $7000 in costs for a routine maintenance required warning. The needed work involved things that should have easily been seen and were missed by past inspections. I was told inexperienced staff may not have been thorough during past inspections. Since my vehicle was a 2009 I chose to purchase a vehicle rather than have the repair work done. I have always taken my vehicle to the dealer for oil changes and maintenance to have confidence my vehicle was safe to drive. I definitely appreciated the thorough, patient and efficient attention I received this week from your service department (Ammar), sales ( Mr. Ball) and finance. (Bryan) and hopefully will be pleased when I take possession of the 2022 RAV4. Understandably in the future I will be more diligent to confirm maintenance checks are thorough and up to the standard I would hope Ed Martin Toyota requires.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and feedback. We look forward to serving you again in the future.
As we shopped for a new truck, Ed Martin Toyota stood out
As we shopped for a new truck, Ed Martin Toyota stood out among every other dealer. We looked at Ford, Chevy, GMC and Dodge and no one could beat their current deals and incentives, especially on a truck. My wife and I have never owned a Toyota so it was an overall great experience. Our sales person was Tom Eusey. He was great, easy to talk to, wasn’t pushy, very responsive in communication and went out of his way even after the sale. They also gave us pretty close to what we wanted on our trade. We are beyond excited about our new Tundra. If you’re hesitant on Toyota, don’t be, give Ed Martin Toyota and Tom Eusey a shot and you won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the thoughtful review! We're thrilled to hear you had a great experience with Tom and the Ed Martin Toyota team. Enjoy your new Tundra—it’s an awesome choice!
This was by far the best first car buying experience I
This was by far the best first car buying experience I have ever had and I learned so much even though it was emotional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your feedback! We appreciate your recommendation of our team and look forward to serving you again. Enjoy your Toyota!
Very professional sales and support team.
Very professional sales and support team. Asked and listened to our needs and desires for a vehicle. Exceeded our expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your feedback! We appreciate your recommendation of our team and look forward to serving you again. Enjoy your Toyota!
Friendly, knowledgeable employees.
Friendly, knowledgeable employees. Great selection of vehicles. Professional and easy to work with. Very satisfied with my experience and my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your feedback! We appreciate your recommendation of our team and look forward to serving you again. Enjoy your new Toyota!
Tom showed us the vehicles we came to see and then based
Tom showed us the vehicles we came to see and then based on our wants/ needs he showed us the perfect car. He gave us time to think and then helped us order the exact car we wanted. Great communication throughout the process and easy final purchase. Would go back again to purchase a vehicle! Plus they loved our dogs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your feedback, Hilary! We appreciate your recommendation of our team and look forward to serving you again.
Moises was incredibly helpful and transparent throughout
Moises was incredibly helpful and transparent throughout the buying process. He took great care of us in ensuring the vehicle was all set for a smooth pickup.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your feedback, Kyle! We appreciate your recommendation of our team and look forward to serving you again.
For Mohamed Awad he is an awesome employee he worked so
For Mohamed Awad he is an awesome employee he worked so hard with us and he stayed over time past his shift hours just to help us get the deal and car we wanted he is extremely passionate about helping others and Ive seen the potential in him, it is very rare to find employees like him, I appreciate all his work, and I wish him the best in his career because he deserves all the progress. Mohamed is a rock star, excellent character, very intelligent, professional, I hope we have more people like him in this world. Thank you Mohamed for all your help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your feedback! We appreciate your recommendation of Mohamed and look forward to serving you again.
This dealership is wonderful.
This dealership is wonderful. I felt like my sales rep, Jay, listened to our needs and went above and beyond to make sure we were getting the best value out of the deal. We love our car and would recommend this dealership and Jay to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your feedback, Maggie! We appreciate your recommendation of Jay and Josh, and look forward to serving you again.
