Meet Serafin Castelan

Nice atmosphere and very knowledgeable people. Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance manager was very helpful.

Amazing Dealership! Service Department is friendly and on point! Dean, my recent salesman on my new Mustang was awesome; he did a great job at keeping me abreast of the status of my car and well as the delivery of the vehicle. Added bonus - this dealership has great snacks and coffee! its a little thing that makes a difference. Highly recommend this dealership

castelan is grate customer service and a grate sales kind and verry friendly passional for his work

This dealership is probably the best dealership around! Especially Bajes my finance manager, and Serafina Castelan! I wouldn't buy a vehicle from anyone else!! Robert Wojtan has been there for 14 years!! What a great guy he is!!

good work, good showroom, good stock on premises, good support staff, and good guys to work with.

It is always a pleasure to work with Serafin Castelan and sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to Fair Oaks for our cars.

Excellent customer service Serafin Castelan & Bob Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford.

The staff was friendly and knowledgeable and willing to work with me to get me the vehicle I wanted.

They did a great job showing us vehicles. The whole process was pretty painless and I would come again.

I was looking at used Explorers on the net and found a 2013 in my price range at Fair Oaks . I came in cold and was greeted by Serafin Castelan. He introduced himself. He was very cordial and said the SUV was still available . We looked it over and did a test drive and all my questions were answered . Well, I purchased it and the process was flawless and the price was fair. Thankyou Serafin and the others involved !