Reviews
Overall great buying experience. everyone was down to...
Overall great buying experience. everyone was down to earth And nice. I would highly recommend them! It’s nice to see people who truly care. Other places I got attacked like they were vultures. Not Fair Oaks... Thank you, Jesus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Great people who offer fair prices! I had a great...
Great people who offer fair prices! I had a great experience trading in my car and purchasing a used car. I highly recommend working with them!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, thank you so much for your positive comments about Fair Oaks Ford! Congratulations on your new car! We hope to be of service to you again! Take care!
Being from over 2.5 hours away this dealership is...
Being from over 2.5 hours away this dealership is amazing! We worked with Sam, Jesus, Jeremy, Emir and the service manager. They are a first class dealership and made it a wonderful buying experience. From calling up about a specific vechile, test driving, trade in, financing to delivery... a 10 of 10 rating! Everyone in the dealership is friendly and welcoming! Appreciate making this a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, thank you for your kind review; we are happy to pass along your comments to Sam, Jesus, Jeremy, Emir and the team here at Fair Oaks Ford! We do hope we can be of assistance in the future. Take care!
Bajes was wonderful! He put up with my indecisiveness for...
Bajes was wonderful! He put up with my indecisiveness for a couple hours. He was very good about showing me the SUV’s details. I actually am going to stop by again so he can review more with me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nice people to do business with!They treat you with...
Nice people to do business with! They treat you with respect and great follow through. Good listeners and willing to put you in your next vehicle with ease. WOULD RECOMMEND!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Fair Oaks Ford! We do hope we can be of assistance in the future. Take care!
Great Service
Always great service, Bought multiple cars through this dealership through Serafin and he is always professional and great to work with. Class act! Thanks Serafin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Fair Oaks Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
SYNC Repair - Fair Oaks Ford, Naperville, Ill.
The customer service was excellent and my concerns were handled by Frank very well. Much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
RIch Bedolla
Great Service... very reasonable and affordable cost for the repairs that were done on my vehicle. But then again my Lincoln MKZ Hybrid is a great car. Other then a bad ABS sensor and new brakes, in the 5 years I?ve owned this car. It is by far a superior vehicle, then those high end German cars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
My truck
Great service team took me on time and completed wen promised .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
F-150 repair
Great job, friendly employees , cared about there customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one, William! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.