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Meet Madeline O'Connor

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Express Service
(70 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Peninsula Subaru covers all the bases when it comes to

Peninsula Subaru covers all the bases when it comes to great service. When I bring them my 2016 Outback I know it's going to get a thorough going over. My personal service writer, Gage, communicates well and quite often. When the car is ready he has searched any discounts that may have been available and automatically deletes them from my bill. I would recommend Peninsula Subaru to anyone interested in owning one of the most reliable automobiles on the road today!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Mic, it's fantastic to hear you’re in such good hands with Gage and our team! Thank you for your feedback and recommendation. We’re always here to help keep your Outback running smoothly. See you next time at Peninsula Subaru!

Great service visit!

Great service visit! Dealership is always efficient, competent, courteous! But most of all, the communication to the customer during the visit is very much appreciated. You know what is going on at every stage. Waiting room accommodations allow you to work or relax AND the refreshments aren’t bad either!. Thank you very much!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We’re pleased to hear you had such a productive and comfortable visit at Peninsula Subaru. We appreciate your kind words and are already looking forward to your next visit! Safe travels!

Excellent as always service and sales always willing to

Excellent as always service and sales always willing to list and give solutions. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks a bunch, from the Peninsula Subaru Team!

Great experience every time I bring my car in for

Great experience every time I bring my car in for service. Service department employees professional, friendly, and always helpful. I will purchase my future cars here knowing l will receive the best deal possible. Great dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Joan, we're delighted to hear about your consistently positive experiences with our service team! We look forward to assisting with your future car purchases. See you next time at Peninsula Subaru!

Gage and this dealership has been awesome!

Gage and this dealership has been awesome! I’ve been buying cars from here all my life.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for trusting Gage & the Peninsula Subaru team with your automotive needs! We're grateful for your support and look forward to continuing to serve you in the future!

I needed to replace my rear brakes and they were able to

I needed to replace my rear brakes and they were able to efficiently replace them. The issue was identify a week earlier during routine maintenance. I able to quickly schedule this maintenance and fix the issue.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi Travis, we're glad we could quickly and efficiently replace your rear brakes after catching the issue during your routine maintenance. Thanks for choosing Peninsula Subaru!

Nice new Service waiting area.

Nice new Service waiting area. Friendly and helpful staff. I did an express service and it was handled quickly and seamlessly.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Thank you for sharing your feedback! We're glad you enjoyed our new waiting area and experienced seamless, helpful service. Visit us again whenever you need—Peninsula Subaru is here to help! Safe travels!

Peninsula Subaru is a premier dealership.

Peninsula Subaru is a premier dealership. They consistently afford expertise service with care and attention.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the great review! We're happy to hear you always have such a good experience with our team. We appreciate your business here at Peninsula Subaru! Safe travels!

Maddie is incredible!

Maddie is incredible! She found solutions to my issues and saved me a bucket of money! She is a super star and the reason I will keep coming back to Peninsula Subaru!

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  • Overall experience 5.0
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Dealer response

We love to hear that Maddie went above and beyond to assist you, Henry! Thanks for choosing Peninsula Subaru. We’ll see you next time!

Great service.

Great service. They always do great work. They provided a loaner vehicle which made it very easy on me.

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  • Overall experience 5.0
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Dealer response

We're glad the loaner made things easy for you! Thanks for choosing Peninsula Subaru. See you next time!