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Peninsula Subaru

(527 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed

Reviews

(527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peninsula Subaru from DealerRater.

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Carmen was awesome. She didn't give me the hard sale but...

Carmen was awesome. She didn't give me the hard sale but kept in touch with me until we were ready to buy. She gave me her personal cell number and always responded quickly to any questions I had. She knew everything about the car especially all the safety features, which is why we went with Subaru. That and the exceptional service we received the 11 years we had our previous Subaru. Carmen is not listed as a sales person but she gets a 5 star rating from us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carmen will be so happy to hear they've provided a five-star experience to you! Thanks so much for being a Peninsula Subaru customer! Our team appreciates your loyal business and confidence! We'll see you next time!

Andrew was amazing, had the car we were interested...

Andrew was amazing, had the car we were interested waiting out front. Very helpful, knowledgeable and great personality. All the employees went over and beyond. Andrew was very friendly, professional and enjoyable to be around. Let us know whatever we need he’s there for us. A great experience buying our car. We will definitely recommend Peninsula Suburau to our friends and refer Andrew Cheney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kathy, Thank you for the wonderful feedback and five-star rating! Andrew is a valued team member and will be pleased to hear they've earned your business! We hope you love your new ride! - Peninsula Subaru

Very friendly, very professional, very knowledgeable....

Very friendly, very professional, very knowledgeable. All questions answered. Most accommodating. Extremely customer friendly. Did not have the vehicle on the lot that I wanted but were able to locate one almost immediately. Last, but not least, no pressure on me to buy. Outstanding dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business and your review! Thanks from the Peninsula Subaru Team! See you on the road!

We had been to 5 dealerships before coming to Penlnsula...

We had been to 5 dealerships before coming to Penlnsula Subaru. We were treated courteously and he paid attention to what we said. Our questions were answered, and the negotiation and closing process went well with no pressure, and respect for our wishes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you ended up at Peninsula Subaru! Thank you for your positive review about your buying experience with us, we hope you love your new vehicle!

They were awesome to work with and go above and beyond...

They were awesome to work with and go above and beyond for the customer. The sales team was knowledgeable and friendly. I’d buy another Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

DJ was very helpful and knowledgeable. He never...

DJ was very helpful and knowledgeable. He never pressured us and presented us with a tremendous offer only when we were ready. Everyone at the dealership was extremely polite and helpful. This was one of the easiest car buying experiences we have ever had and we will HIGHLY recommend Peninsula Subaru to our friends and family! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you! Thank you so much for the positive feedback about our team and also for recommending us to others! We appreciate your business and look forward to seeing you again next time here at Peninsula Subaru!

We made a random inquiry, and Carmen seized it with both...

We made a random inquiry, and Carmen seized it with both hands. She was helpful, cheerful, personable, and upbeat. She answered many questions, and, when she did not have an answer, she went away and came back with the information. As they were short handed that afternoon she personally washed our new car before we drove it away. Carmen is a keeper!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We have to agree--Carmen is an amazing asset to Peninsula Subaru! We are so proud to hear what a great job she is doing. Thank you for taking the time to tell us about your visit to Peninsula Subaru!

JJ was very friendly and knowledgeable. He helped us find...

JJ was very friendly and knowledgeable. He helped us find the best new Subaru for our family. It was definitely worth the trip to Bremerton to shop at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congrats on your new Subaru! We're so glad JJ could help you through the process. We'll see you on the road, Brian!

Very straightforward, kind and easy to work with! I got...

Very straightforward, kind and easy to work with! I got in and out within two hours. Got a great financing deal, too! Best car-buying experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so proud that the Peninsula Subaru team could provide the best car buying experience ever! Thank you.

Amazing service, and great car! helped me to make a...

Amazing service, and great car! helped me to make a decision according to my car needs and commute. DJ, went above and beyond to help me thru the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the great feedback about DJ and our team! Thanks for your business, from all of us here at Peninsula Subaru and we'll see you next time!