Reviews
I dealt with these people for more than a week and we agreed on a price. I live in Alabama and told them I'd be over the next week, but suddenly the price remained the same after we agreed on a discount, they told me thacharge oft Id need to pay the original price listed and DOC amount of $1,099.00 And now im finding better prices in ALABAMA. Marietta Auto Sales have scammers as their sales team and this is my educated opinion
I dealt with these people for more than a week and we agreed on a price. I live in Alabama and told them I'd be over the next week, but suddenly the price remained the same after we agreed on a discount, they told me thacharge oft Id need to pay the original price listed and DOC amount of $1,099.00 And now im finding better prices in ALABAMA. Marietta Auto Sales have scammers as their sales team and this is my educated opinion
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My husband purchased a vehicle from this CAR FRAUD SHOP. The day after he pulled the car off the lot, he noticed that he was having trouble shifting the car into gear. He called the salesman the next day and was told that he had to schedule an appointment with the service department. After being given the run-around by Elizabeth (EXTREMELY RUDE), we took the car back. We were NEVER given a call back concerning the repairs, so after many unanswered calls, my husband FINALLY talked to David, the service "manager" who told him, "I gotta see who's gonna pay me." After going almost a week without a call-back, my husband and I took the 2 hour drive back to the dealership to get answers and were completely ignored by the salesman who sold him the vehicle, the finance manager, and 3 sales managers. After about an hour, we were taken back to the 3 sales managers (all of whom passed by us several times while we were in the front lobby) and told that we purchased the vehicle "as is" and there was nothing they could do. We were then escorted to the service building and were told that the car needed a TRANSMISSION and that they won't start on it until the warranty is approved. After being told by one of the lying managers that they would make sure they started the repairs the next day, we left the car with them for another week...no calls, texts, emails...nothing. Finally, I called from my phone {because my husband couldn't get anyone to answer him...number obviously blocked} and told Sheldon that we were going to have a tow truck pick the car up. His response was, "The warranty people are coming out in a couple of day." They had not even thought about starting any repairs, and the car would probably have sat there for months had we not had it towed to another service shop. PLEASE do yourself a favor and RUN in another direction! This is a well-organized ring of thieves. The cars are beautiful on the outside. They knowingly sell these no good, high-end cars only to send you to their nasty service shop down the hill for them to get paid from the warranty they insist that you purchase. The address is 1666 for a reason!!!
My husband purchased a vehicle from this CAR FRAUD SHOP. The day after he pulled the car off the lot, he noticed that he was having trouble shifting the car into gear. He called the salesman the next day and was told that he had to schedule an appointment with the service department. After being given the run-around by Elizabeth (EXTREMELY RUDE), we took the car back. We were NEVER given a call back concerning the repairs, so after many unanswered calls, my husband FINALLY talked to David, the service "manager" who told him, "I gotta see who's gonna pay me." After going almost a week without a call-back, my husband and I took the 2 hour drive back to the dealership to get answers and were completely ignored by the salesman who sold him the vehicle, the finance manager, and 3 sales managers. After about an hour, we were taken back to the 3 sales managers (all of whom passed by us several times while we were in the front lobby) and told that we purchased the vehicle "as is" and there was nothing they could do. We were then escorted to the service building and were told that the car needed a TRANSMISSION and that they won't start on it until the warranty is approved. After being told by one of the lying managers that they would make sure they started the repairs the next day, we left the car with them for another week...no calls, texts, emails...nothing. Finally, I called from my phone {because my husband couldn't get anyone to answer him...number obviously blocked} and told Sheldon that we were going to have a tow truck pick the car up. His response was, "The warranty people are coming out in a couple of day." They had not even thought about starting any repairs, and the car would probably have sat there for months had we not had it towed to another service shop. PLEASE do yourself a favor and RUN in another direction! This is a well-organized ring of thieves. The cars are beautiful on the outside. They knowingly sell these no good, high-end cars only to send you to their nasty service shop down the hill for them to get paid from the warranty they insist that you purchase. The address is 1666 for a reason!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Marietta Auto Sales is untruthful about the vehicles they reset check engine codes to make a sale. Unethical business I regret purchasing from this dealership! The service departments gives you the runaround. Also be careful they offer extended warranty but you have to go back to them for repairs is you are within 50 mile radius NIGHTMARE!!
Marietta Auto Sales is untruthful about the vehicles they reset check engine codes to make a sale. Unethical business I regret purchasing from this dealership! The service departments gives you the runaround. Also be careful they offer extended warranty but you have to go back to them for repairs is you are within 50 mile radius NIGHTMARE!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY A VEHICLE HERE! The owner and Terrance Golden are Con Artists. They sold me a truck with a bad motor and refused to make it right. I asked them if they cared that they were ripping off a Veteran and they said “It’s not our problem”. This is an immoral and untrustworthy dealership.
DO NOT BUY A VEHICLE HERE! The owner and Terrance Golden are Con Artists. They sold me a truck with a bad motor and refused to make it right. I asked them if they cared that they were ripping off a Veteran and they said “It’s not our problem”. This is an immoral and untrustworthy dealership.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT DO BUSINESS HERE I PURCHASED AN AUDI Q5 9/15..9/17 the car broke down smelled like fumes and more i have taken my car back to them at least 6 times!! They charged me only to have never fixed anything ever just took my money the car broke down a again 12/5 breaks went out had it towed to Audi over $17k in repairs needed major work oil leaking motor mounts need replacing break calibers and more. I could have died with the breaks locking up the way they did!! You will see me again i promise!!!
DO NOT DO BUSINESS HERE I PURCHASED AN AUDI Q5 9/15..9/17 the car broke down smelled like fumes and more i have taken my car back to them at least 6 times!! They charged me only to have never fixed anything ever just took my money the car broke down a again 12/5 breaks went out had it towed to Audi over $17k in repairs needed major work oil leaking motor mounts need replacing break calibers and more. I could have died with the breaks locking up the way they did!! You will see me again i promise!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Was in there Thanksgiving week looking for a used car for my son’s first car. Although we didn’t get one that matched our needs there we worked with a very nice young salesman named Mondo that we would have really loved to buy a car from. He was very friendly, and nice to work with. He hustled so we didn’t have to wait long. He really went out of his way for us and even followed up a few days later. All with no pressure to buy like you get from most sales guys. I highly recommend going to see Mondo.
Was in there Thanksgiving week looking for a used car for my son’s first car. Although we didn’t get one that matched our needs there we worked with a very nice young salesman named Mondo that we would have really loved to buy a car from. He was very friendly, and nice to work with. He hustled so we didn’t have to wait long. He really went out of his way for us and even followed up a few days later. All with no pressure to buy like you get from most sales guys. I highly recommend going to see Mondo.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
BUYER BEWARE!!!! BUYER BEWARE!!!!! Their repair shop Caused 30000 worth of damages to the car they just sold me on June 20 and are refusing to pay. Has been a terrible experience NEVER BUY HERE… Notice how the owner has no response to this one… Update: I m paid 215$ for the arbitration and they aren’t responding as of now and not abiding per our purchase agreement … This is what arbitration sent me below… THIS HAS BEEN A NIGHTMARE AND THEY OUGHT TO BE ASHAMED OF THEMSELVES. I can only wish KARMA handles them well
BUYER BEWARE!!!! BUYER BEWARE!!!!! Their repair shop Caused 30000 worth of damages to the car they just sold me on June 20 and are refusing to pay. Has been a terrible experience NEVER BUY HERE… Notice how the owner has no response to this one… Update: I m paid 215$ for the arbitration and they aren’t responding as of now and not abiding per our purchase agreement … This is what arbitration sent me below… THIS HAS BEEN A NIGHTMARE AND THEY OUGHT TO BE ASHAMED OF THEMSELVES. I can only wish KARMA handles them well
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I tried to negotiate the price on 2 separate cars. Finally, after a week and a half, their answer they put that they did not negotiate. I would have given the asking price on either car, but then they added almost $4k in dealer prep charges. I refuse to play those games.
I tried to negotiate the price on 2 separate cars. Finally, after a week and a half, their answer they put that they did not negotiate. I would have given the asking price on either car, but then they added almost $4k in dealer prep charges. I refuse to play those games.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT BUY A CAR FROM HERE! This was the worst experience I have ever had when purchasing a car. There is no customer service and this place is very unorganized. We test drove a car, mind you it may not have been their top dollar car, but none the less, it was a car they were selling and should have been treated ths way. The salesman that was assigned to us, was too busy to go on the test drive with us so someone else went, while we were driving the car, the ALERT light was on telling us to top the coolant off asap. We emntioned this to the salesperson, once he came over and he brushe it off saying, "oh, probably just needs coolant, don't worry anbout it". This irritated us and we promptly asked for a new sales person. We were told that it would be looked at and corrected - we agree to buy the car. The loan was thru a credit union which requires a picture of the title, this took the dealership almost 6 days to produce. We were finally able to get the loan approved because of this and I asked the Finance manager - Travis- 3 times if they had a red bow because this purchase was for my 16 yeard olds birthday and we wanted to make it special- he assured me they did, until the day we were going to bring her up to take the picture, he then tells me it was misplaced. The incorrect paperwork was sent several times for signature, we finally ended up just going into the facility to sign which also took 2 times of signing to get ocrrect. We now have the car home and the light - "please add coolant asap" pops up again, we took it to a mevhanic and it is a leak under the intake manifold, which is not cheap and WAS NOT corrected when we were told it would be. They basically topped off the coolant and left it as it and now will not cover the repair. I understand when buying a used car, not everything will be perfect and new, but when something is uncovered during a test drive and youa re told it will be corrected, I would think that is what was done! Was not, exactly how the first salesperson treated ir, is how they as a dealership handeled it! When we called to let them know, they werev ery rude and spoke to us as it was a street deal done and not at a reputable comapny - their customer service speaks for themselves- This establishment is not reputable and you should not purchase a car here!
DO NOT BUY A CAR FROM HERE! This was the worst experience I have ever had when purchasing a car. There is no customer service and this place is very unorganized. We test drove a car, mind you it may not have been their top dollar car, but none the less, it was a car they were selling and should have been treated ths way. The salesman that was assigned to us, was too busy to go on the test drive with us so someone else went, while we were driving the car, the ALERT light was on telling us to top the coolant off asap. We emntioned this to the salesperson, once he came over and he brushe it off saying, "oh, probably just needs coolant, don't worry anbout it". This irritated us and we promptly asked for a new sales person. We were told that it would be looked at and corrected - we agree to buy the car. The loan was thru a credit union which requires a picture of the title, this took the dealership almost 6 days to produce. We were finally able to get the loan approved because of this and I asked the Finance manager - Travis- 3 times if they had a red bow because this purchase was for my 16 yeard olds birthday and we wanted to make it special- he assured me they did, until the day we were going to bring her up to take the picture, he then tells me it was misplaced. The incorrect paperwork was sent several times for signature, we finally ended up just going into the facility to sign which also took 2 times of signing to get ocrrect. We now have the car home and the light - "please add coolant asap" pops up again, we took it to a mevhanic and it is a leak under the intake manifold, which is not cheap and WAS NOT corrected when we were told it would be. They basically topped off the coolant and left it as it and now will not cover the repair. I understand when buying a used car, not everything will be perfect and new, but when something is uncovered during a test drive and youa re told it will be corrected, I would think that is what was done! Was not, exactly how the first salesperson treated ir, is how they as a dealership handeled it! When we called to let them know, they werev ery rude and spoke to us as it was a street deal done and not at a reputable comapny - their customer service speaks for themselves- This establishment is not reputable and you should not purchase a car here!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Their Finance guys suck. They wanted $1000 dealers fee for some paperworks others charged $75 for
Their Finance guys suck. They wanted $1000 dealers fee for some paperworks others charged $75 for
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase