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Elias Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elias Auto Sales from DealerRater.

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Scammers don't waste your time all there cars have issues that they masked very well i was lied to about a accident report on a vehicle (very untrustworthy)

Scammers don't waste your time all there cars have issues that they masked very well i was lied to about a accident report on a vehicle (very untrustworthy)

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a 2008 BMW. It looks nice on the outside but lots of problems. There were engine lights on the owner assured me that it was ok and only because he didn't use BMW parts. I had problems from Day 1. It wasn't driving correctly and it would power down. Then more lights came on and it started stalling. Called them up and they said I need call a garage. Well at that point I didn't have the car 3 months nor did I even have many miles on it. Then more lights and drive malfunction error appeared. Took to a garage and 12 codes came up. It needed sensors oxygen and crankshaft, battery was done. Needs an oil change. Called Elias back and they said this is normal and can happen overnight. No it's not and they sold me a bad car. I asked them what they were going to do to rectify it. They told me it wasn't that bad. I wouldn't allow them to act like it was nothing. They finally said bring the car and they will repair it. I did and was concerned that it would leave me sit on the way there. Called them several times over the past few days and they keep telling they called the BMW place and were awaiting a return call. So I called BMW and they said they never received a call. Called Elias back and they said they would get back to me. Never called back so I called again and they said they needed two sensors not one. Once again called BMW and no call nor were any orders placed. Tried to call them back and no answer. I put $3700 in cash down, and was informed that my balance of payments needs to be made in cash in person. It's a little over 3 months, they have the car for a few days, I'm out $4400 and have no car. And I saw other reviews for people that the same thing happened. This is horrible. Never had such a bad experience and on top of it out of money and no car.

I purchased a 2008 BMW. It looks nice on the outside but lots of problems. There were engine lights on the owner assured me that it was ok and only because he didn't use BMW parts. I had problems from Day 1. It wasn't driving correctly and it would power down. Then more lights came on and it started stalling. Called them up and they said I need call a garage. Well at that point I didn't have the car 3 months nor did I even have many miles on it. Then more lights and drive malfunction error appeared. Took to a garage and 12 codes came up. It needed sensors oxygen and crankshaft, battery was done. Needs an oil change. Called Elias back and they said this is normal and can happen overnight. No it's not and they sold me a bad car. I asked them what they were going to do to rectify it. They told me it wasn't that bad. I wouldn't allow them to act like it was nothing. They finally said bring the car and they will repair it. I did and was concerned that it would leave me sit on the way there. Called them several times over the past few days and they keep telling they called the BMW place and were awaiting a return call. So I called BMW and they said they never received a call. Called Elias back and they said they would get back to me. Never called back so I called again and they said they needed two sensors not one. Once again called BMW and no call nor were any orders placed. Tried to call them back and no answer. I put $3700 in cash down, and was informed that my balance of payments needs to be made in cash in person. It's a little over 3 months, they have the car for a few days, I'm out $4400 and have no car. And I saw other reviews for people that the same thing happened. This is horrible. Never had such a bad experience and on top of it out of money and no car.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Check the tires. Every car we looked at at had four different tires I wouldn’t buy anything there without a warranty Cars are overpriced also.

Check the tires. Every car we looked at at had four different tires I wouldn’t buy anything there without a warranty Cars are overpriced also.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best Place to get your car! Customer service was amazing and the manager was so helpful with my financing a car. Was in & out within two hour. Everything was smooth. They even helped me put insurance on the car. When I noticed that the car needed some minor repairs (air in the tire) They were so quick to apologize & fix it at no cost!!

Best Place to get your car! Customer service was amazing and the manager was so helpful with my financing a car. Was in & out within two hour. Everything was smooth. They even helped me put insurance on the car. When I noticed that the car needed some minor repairs (air in the tire) They were so quick to apologize & fix it at no cost!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sadly, they have many cars at low prices packed like sardines in can, but quality and condition of them(dirty, flat tires, would not start, completely NOT appealed to the prospective buyer. Salesman doe not even care to take prospective buyer name to later address concerns about the car. Moral: If you want to buy a Junk or scrap metal, it would be cheaper to go to a scrap yard! Don't waste your time......

Sadly, they have many cars at low prices packed like sardines in can, but quality and condition of them(dirty, flat tires, would not start, completely NOT appealed to the prospective buyer. Salesman doe not even care to take prospective buyer name to later address concerns about the car. Moral: If you want to buy a Junk or scrap metal, it would be cheaper to go to a scrap yard! Don't waste your time......

Rating breakdown (out of 5):
Customer service
2.0
Buying process
2.0
Quality of repair
—
Overall facilities
1.0
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a GMC from them last week. Hershel was the salesman and he was great. He was honest and pleasant. Great experience.

Bought a GMC from them last week. Hershel was the salesman and he was great. He was honest and pleasant. Great experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad cars and bad service elias auto sales never fix my car same problem from the first day.

Bad cars and bad service elias auto sales never fix my car same problem from the first day.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
3.0
Quality of repair
1.0
Overall facilities
3.0
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had the pleasure of dealing with Abe. He and the team at Elias made the buying process as easy as possible. There's no doubt in my mind that anytime myself or any of my immediate family is in the market for a used car Elias will be my 1st and most likely only stop. Great service, great deal, and the process was quick and painless. I highly recommend Elias Auto to anyone looking for a car.

I had the pleasure of dealing with Abe. He and the team at Elias made the buying process as easy as possible. There's no doubt in my mind that anytime myself or any of my immediate family is in the market for a used car Elias will be my 1st and most likely only stop. Great service, great deal, and the process was quick and painless. I highly recommend Elias Auto to anyone looking for a car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The car buying experience was great, It was a low pressure atmosphere and the people very accommodating since I needed to spend a couple hours in the dealership waiting for my husband to arrive. The car I bought was in great shape, just as they said over the phone. Everyone was super nice, Sammy, Elias, Abe and Victor! I recommend this place to all who need a car!

The car buying experience was great, It was a low pressure atmosphere and the people very accommodating since I needed to spend a couple hours in the dealership waiting for my husband to arrive. The car I bought was in great shape, just as they said over the phone. Everyone was super nice, Sammy, Elias, Abe and Victor! I recommend this place to all who need a car!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a 2007 Infiniti g35x site unseen. I called and Talked to Abe about the car and simply asked him was it a good car and he confidently said yes. I flew into Allentown and Abe picked me up in my new car. As we rode to the dealership I listened to car and instanly i noticed this was a very well maintained vehicle, and Abe was indeed honest. The purchase was completed smoothly and I noticed several other nice cars on the lot. If you see a car you like on thier lot you will be doing yourself a favor going there first. Ask for Abe.

I purchased a 2007 Infiniti g35x site unseen. I called and Talked to Abe about the car and simply asked him was it a good car and he confidently said yes. I flew into Allentown and Abe picked me up in my new car. As we rode to the dealership I listened to car and instanly i noticed this was a very well maintained vehicle, and Abe was indeed honest. The purchase was completed smoothly and I noticed several other nice cars on the lot. If you see a car you like on thier lot you will be doing yourself a favor going there first. Ask for Abe.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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