Import Masters

Despite several attempts, I could never get anyone to respond to an email. Other reviews mention price shenanigans.

They are full of lies. Do NOT TRUST. They sold me a tesla way over priced. They posted the car on Car Guru for 21,000. They then uped the fees to 27,000 and told me I would get the difference in my tax credit. I now received a letter from IRS stating that the dealership is getting the credit even though Laura, which is a liar, told me I would get it back. I have reported to IRS as well as BBB. I have hired a lawyer and filed a civil case against this business. If you have been lied to please file a compliant with the BBB and IRS asap. There are others also involved in the case. The more people we involve the bigger the lawsuit.

The sales person I talked to was professional and communicated well, but their advertised pricing is a scam, just like everyone else has mentioned. 1) If you're looking at a used EV, the listed price is net of the $4k used ev credit (assumes you're eligible). 2) Their site mentions lo jack and pre-certification fee that varies by vehicle-- but it's only when you get on the phone with them that they tell you how much it costs. For the $26k vehicle I was looking at, it was $6K -- a 23% increase on the listed price! WHAT A JOKE. Waste of my time. Don't even bother.

Scam Scam Scam. They will waste your time. Just stay away from them. They gonna add more 6k or 7k dollars which car you want.

Absolutely terrible business practice they advertise a price on line and than say that it’s a addition $4,000 on Electric vehicles should be criminal

They are bunch of thieves .....They bumped up the price by 6 grand than what they list and when I saw the vehicle its completely damaged vehicle. We came all the way from Austin and visited this xxxxty place, wasted my time and money to see these nerds.

Price online 3000-10,000 below what it is in person. IF YOU ARE LOOKING T SPEND MINIMUM 4K ABOVE LISTED PRICE THEN THIS DEALERSHIP IS FOR YOU. OTHERWISE, THEIR LISTINGS ARE FXXXXXX SCAMS!!!

they had a lower price on cars.com and wouldent sell for that price they had a much higher price at there dealership!!!

I don't know how they still work and why no one shut them down because they are deceiving people. Import masters it’s scam

I was disappointed in a bit-and-switch experience that I had with this dealership recently. After agreeing to pay the advertised price for a 2021 BMW 7501, I was told by the sales lady that the actual price before taxes and registration was $3600 more because I had to pay for certification. When I explained that I was getting certification from my local BMW dealership, the sales lady instead that buying the certification was non-negotiable. So, the advertised price was low-balled to get customers but not the actual price. In my humble opinion, this is false advertising. I ended up buying a newer BMW 750 at another dealership for the price that was advertised. Conclusion: Check the out-of-the-door price before buying from this dealership.