Reviews
Recently, so Neil, the owner had automobile from North
Recently, so Neil, the owner had automobile from North Carolina. He was most pleasant to work with and did everything that he promised to do. I look forward to working with him in the future extremely trustworthy individual.
Recently, so Neil, the owner had automobile from North
Recently, so Neil, the owner had automobile from North Carolina. He was most pleasant to work with and did everything that he promised to do. I look forward to working with him in the future extremely trustworthy individual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Neil and Jake are great - nice, direct, knowledgeable and
Neil and Jake are great - nice, direct, knowledgeable and honest. Bought a 2017 e400 with 38k miles for a really good price and it is aces!! They are upfront about everything, and as far as service, I called today because my front tire is leaking air, and I’ll go in tomorrow morning at 8 AM and have them either plug it or put a new tire on. How often can you do that with a dealer? I’m considering buying another used Merc from them. One of my best friends talked to me into buying a used Mercedes, as he has bought from them over the last few decades, and he just had glowing things to say about them, and my experience is consistent with that. It’s nice to be treated like a person and not just a number. Thank you, Neil and Jake! P.S. - check out their vintage Mercedes listings, too – holy cow! Such beautiful machines!
Neil and Jake are great - nice, direct, knowledgeable and
Neil and Jake are great - nice, direct, knowledgeable and honest. Bought a 2017 e400 with 38k miles for a really good price and it is aces!! They are upfront about everything, and as far as service, I called today because my front tire is leaking air, and I’ll go in tomorrow morning at 8 AM and have them either plug it or put a new tire on. How often can you do that with a dealer? I’m considering buying another used Merc from them. One of my best friends talked to me into buying a used Mercedes, as he has bought from them over the last few decades, and he just had glowing things to say about them, and my experience is consistent with that. It’s nice to be treated like a person and not just a number. Thank you, Neil and Jake! P.S. - check out their vintage Mercedes listings, too – holy cow! Such beautiful machines!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unbelievable service my son’s first car treated my 19
Unbelievable service my son’s first car treated my 19 year old with amazing service best place will recommend 💯💯💯
Unbelievable service my son’s first car treated my 19
Unbelievable service my son’s first car treated my 19 year old with amazing service best place will recommend 💯💯💯
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had originally went to get my CLS-550 fixed in order to
I had originally went to get my CLS-550 fixed in order to be able to pass inspection and to fix injectors, lights, spark plugs, and battery. Upon getting my car back from the service department I happen to see a S-class 550 4matic on the lot which I did not see a week ago. Funny that was their because I always wondered if they ever get this car on trade. Found out it was very rare indeed. I looked it over and was asked If I was interested which I was and took it for a drive. Needless to say the car was absolutely flawless. Could not find a cratch or inperfection on it inside or out. I had red about S-classes being top notch and this lived up to that. After wating to see if someone else was going to purchase it and failed, it was then my turn and seeing that this is a rare occasion I pulled the trigger and purchased it. I like the idea that they were not high pressure sales at all and were straight up with the whole experience. Love driving this work of art and its like driving on a cloud. Thanks Neil and Jake!!
I had originally went to get my CLS-550 fixed in order to
I had originally went to get my CLS-550 fixed in order to be able to pass inspection and to fix injectors, lights, spark plugs, and battery. Upon getting my car back from the service department I happen to see a S-class 550 4matic on the lot which I did not see a week ago. Funny that was their because I always wondered if they ever get this car on trade. Found out it was very rare indeed. I looked it over and was asked If I was interested which I was and took it for a drive. Needless to say the car was absolutely flawless. Could not find a cratch or inperfection on it inside or out. I had red about S-classes being top notch and this lived up to that. After wating to see if someone else was going to purchase it and failed, it was then my turn and seeing that this is a rare occasion I pulled the trigger and purchased it. I like the idea that they were not high pressure sales at all and were straight up with the whole experience. Love driving this work of art and its like driving on a cloud. Thanks Neil and Jake!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am a returning happy customer.
I am a returning happy customer. Jake and Neil are so knowledgeable. They really pay attention to detail ,and went out of their way to make sure we had a fabulous experience. Always very honest and great communication. So happy they found us another fabulous Mercedes.
I am a returning happy customer.
I am a returning happy customer. Jake and Neil are so knowledgeable. They really pay attention to detail ,and went out of their way to make sure we had a fabulous experience. Always very honest and great communication. So happy they found us another fabulous Mercedes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Star Motors in Endicott - Excellent Service!
Star Motors was willing to tackle a problem with our aging Mercedes that the dealership refused to. It took some time but Star Motors resolved our issue and once again we are riding in style with no worries. Straight talk and a fair price... worht the trip from anywhere!
Star Motors in Endicott - Excellent Service!
Star Motors was willing to tackle a problem with our aging Mercedes that the dealership refused to. It took some time but Star Motors resolved our issue and once again we are riding in style with no worries. Straight talk and a fair price... worht the trip from anywhere!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful dealer
Excellent service and very good customer support, along with a great car. My new Mercedes’ Benz 2007 SL550 is a great deal but a great car.
Wonderful dealer
Excellent service and very good customer support, along with a great car. My new Mercedes’ Benz 2007 SL550 is a great deal but a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good
Great team here. Very honest about the work needed, fair price and clean and pleasant waiting area (short walk to get a really good lunch if you want). Happy to make the drive from Elmira to work with Jake. 2014 E350 Cabrio
Very good
Great team here. Very honest about the work needed, fair price and clean and pleasant waiting area (short walk to get a really good lunch if you want). Happy to make the drive from Elmira to work with Jake. 2014 E350 Cabrio
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service and professionalism
Very courteous and professional! We had a problem with our Mercedes and they got us in for a check and found the problem in short order and got us back on our way. Being from out of state on a trip, this was unexpected but very much appreciated. Thank you for your excellent service.
Excellent service and professionalism
Very courteous and professional! We had a problem with our Mercedes and they got us in for a check and found the problem in short order and got us back on our way. Being from out of state on a trip, this was unexpected but very much appreciated. Thank you for your excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Get a solid work finish date.
Had carberutor issue and never seemed to finish Three years later because of poor storage the car deteriorated. Never explained the delay other than emplyee issues.Now going into litigation
Get a solid work finish date.
Had carberutor issue and never seemed to finish Three years later because of poor storage the car deteriorated. Never explained the delay other than emplyee issues.Now going into litigation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
