CarMax Charleston

Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Charleston Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

This dealer has no recent reviews and is not rated.

5 lifetime reviews.

  • 5.0 out of 5
    November 29, 2014

    Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule... even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    November 25, 2014

    Richard, who helped my fiancé and I, was extremely knowledgeable, patient and honest with us. He really helped us narrow down what we want and made our... visit very enjoyable.

    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 12, 2014

    Bought a 2009 Honda Accord at Carmax in Charleston SC. The overall buying experience was a good one, but the service department is terrible. When you call... the automated line and are prompted to press 4 for repairs it goes to a message that says calls cannot be taken at this time. I called back and went through sales to have someone transfer me to the service department. Left a message on someone's voicemail to call me back so I could schedule an oil change. They never called back. This is the 2nd time I've went through this with them. Sales department I would give 4 stars. Service department gets a 0.

    1.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 14, 2013

    Went into the Carmax store just to look for a car for future purchase. I was greet immediately by Mr. Carl R Emery and from there things went smoothly.... We asked about cars and he talk to us a little about them and told us to have a look and call on him if we need to look in, test drive or just ask question about any of the vehicles. We end up buying a car! Customer service was great and now we will have to drive the car for a little while before I will make any comments. OVERALL the experience.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2013

    My situation must have been the most difficult situation ever at a Carmax, even though it was tough and the Managers and Myself got frustrated at times... Ed, Dave, Eric, and Chris (Carmax Charleston Managers) never gave up on me and worked hard to make this thing happen. I came to them looking for my dream car, the Mitsubishi Lancer RalliArt or Evolution on a limited budget. They found the vehicle and brought it in, I bought the vehicle and there were a few problems with it, the guys took the car back no questions asked and found another one, even though there were some other issues that occured the Management staff at Carmax stuck by me and helped me make it happen. Anyone new to the car buying process should go see the team at Carmax, Charleston, as they will guide you through the process and explain it to you the whole way through! That is the way Car Buying should be! Thanks Guys for all you help and hard work! Chris G.

    4.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?