Plattner's Venice Superstore

Do not buy a car from here! Purchased my Ford Edge 2020 with 34,000 miles back on March 18, 2024. Car completely died on May 18, 2024. Had the car towed to local Ford dealer. As of Aug 13, 2024 car remains at dealer with no indication of why the vehicle can’t be fixed. When calling the original dealer (back in May) being told that Kevin who sold me the car no longer works there and there is nothing they could do for me! They sold me a bad car and are doing NOTHING to help me. This place is a scam!

great selection of cars easy finance great service and attention From the sales people to the finance manager

Let me share this. I just had the Best experience of my car buying life. Friendly staff great customer service and HONEST. I would send anyone there to work with them. They gave me an honest price and I did not have an omg what are these 7k in fees on my contract or a total insult like some other Sarasota County dealers with my trade which was a fully loaded 2017 with 97k on it. We agreed on a trade price on the phone and I came in and he said I can’t give you that amount we talked about I have to give you more. While I was finishing up paperwork they already put my tag on the new car and my license plate frame. The car was not detailed yet because someone was out today but they guaranteed me a detail and it will be done tomorrow after 9am. So here is my advice to you go to Plattner in Venice ask for Tony, Chris or Kevin, you will leave with a car and a smile. We will be getting another car sometime in the next year or two and guess where we are going. Plattner Venice. Ditch the other dealers who only want to deal with the ELITE and want to rob you blind. You know who they are.

Save yourself the trouble and skip looking for a vehicle at Plattner's in Venice. First, they add thousands of dollars to the bottom line by equipping every vehicle with mandatory LoJack and PermaPlate services. This adds about FOUR thousand dollars or so to the bottom line. So, after taxes, that $16,000 car you were looking at is now $22,000! Naturally, they won't tell you this over the phone. As for my personal experience, I bought a badly scratched Nissan Rogue. The vehicle was "as is," so no warranty. I paid cash. They couldn't get a registration and title delivered to me for three and a half months. Avoid this place!

The vehicles were filthy. The Jeep we drove had vomit in the window track. I will not return there.

Bought a 2014 GMC from them on cars.com price was 12k when I checked with the bank it's 22k. The day after I brought it home check engine light came on and ac would work intermediately and temperature gauge would stop working fan would go full blast even after truck was shutdown for several minutes I'm under the suspicion that the computer codes were cleared to get it off the lot before issues arise.

So changing my review from a 5 star to a 1 because I cannot give it a 0 long story short bought my daughter a 2015 volvo s60 with only 29995 miles on it on 8/27. On 09/22 had to park the car because it has a cracked head gasket and the transmission is gone. The story is much much longer ( I mentioned to them that the coolant was low when we were at the dealership they said they would fill it. If they bothered to fill it did the "tech" that filled it not notice that what was in the reservoir looked like chocolate milk?) I sure did notice it when i had to put coolant in it on 09/22 . When I got to the dealership i even asked Joe what is wrong with it he stated absolutely nothing. If they had really done any kind of inspection they would have known that there was something wrong with the car and they should have never sold the car. I am now out 6k for the down payment. Repairs will run over 10k great job Joe and the gang taking advantage of a single mom with stage 4 cancer that only wanted to do something nice for her kid. I did call the dealership on 09/22. Kevin call back close to 7pm that same day said he felt really bad and would try to figure something out to help us. Since i certainly cant affird 10k in repairs. Haven't heard from him since. I will be contacting a lawyer.

Joe and Andrew were great, purchased my 2012 Tahoe and they were very helpful with negotiating the best deal... me and my husband were in and out in no time Thank You for helping me purchase my dream , i have always wanted a Tahoe and now i have one :)

Pros: Awesome people, Carl was amazing! very personable staff. Gave me an awesome trade in price for my car. Not pushy, hard bargain, but willing to work numbers with you. Cons: Paper work is a little slow getting to the lenders(been a week now and still nothing), noticed a couple minor things wrong with the vehicle after purchase. Overall: In my experience, the process was good. As expected at any dealership be ready to spend a few hours when you're ready to make a purchase. They were down on person and still made the experience as quick and easy as possible.

This is the kind of place that makes people hate car salesman. I ignored the warning signs, that it was apparent none of the three employees here could get a job anywhere else, that the furniture looked like it was pulled out of a dumpster, that there was a spilled coffee in the office that no one had picked up. But found a car I wanted for the price I wanted. Until they "worked the numbers" and added $1500 to the sale price. Not tax, tag, etc, but to the actual advertised price in the car and online. This place is a scam with salespeople that have obviously washed out of any other sales job whose best skill is smoking under the tree out front. Stay away at all costs. Makes a buy here pay here lot look like a Mercedes dealership.