Plattner's Venice Superstore

We purchased a one year old Chevy Equinox EV from Plattner's Venice location a few days ago. There is new management at this location and we had none of the 'bait and switch' or rude employee problems that people reported in earlier reviews. The car was a great deal and the manager and salesman stayed late to finish the deal. This is a small used car dealership so don't expect big dealer fancy things, but if you're shopping for a good deal this can be a good option. The manager worked with us to make our trade in work and we ended up with a price we both could agree on in under an hour. As with all car purchases it's all about negotiation - they're going to offer upgrades and you can choose if you're taking them or not, but I didn't feel any undue pressure to buy the the 'interior and exterior protections' or 'lojack' when we told them we weren't interested. Overall, I'd buy from them again. It isn't a fancy dealership, but in our case the price was good and I feel like we made a great deal.

Spoke to Charles on the phone about a particular car on the website. He confirmed they "had it" before we drove over there. Once we arrived he explained it had a mechanical issue and it wouldn't start. Classic bait and switch.

Do not buy a car from here! Purchased my Ford Edge 2020 with 34,000 miles back on March 18, 2024. Car completely died on May 18, 2024. Had the car towed to local Ford dealer. As of Aug 13, 2024 car remains at dealer with no indication of why the vehicle can’t be fixed. When calling the original dealer (back in May) being told that Kevin who sold me the car no longer works there and there is nothing they could do for me! They sold me a bad car and are doing NOTHING to help me. This place is a scam!

great selection of cars easy finance great service and attention From the sales people to the finance manager

Let me share this. I just had the Best experience of my car buying life. Friendly staff great customer service and HONEST. I would send anyone there to work with them. They gave me an honest price and I did not have an omg what are these 7k in fees on my contract or a total insult like some other Sarasota County dealers with my trade which was a fully loaded 2017 with 97k on it. We agreed on a trade price on the phone and I came in and he said I can’t give you that amount we talked about I have to give you more. While I was finishing up paperwork they already put my tag on the new car and my license plate frame. The car was not detailed yet because someone was out today but they guaranteed me a detail and it will be done tomorrow after 9am. So here is my advice to you go to Plattner in Venice ask for Tony, Chris or Kevin, you will leave with a car and a smile. We will be getting another car sometime in the next year or two and guess where we are going. Plattner Venice. Ditch the other dealers who only want to deal with the ELITE and want to rob you blind. You know who they are.

Save yourself the trouble and skip looking for a vehicle at Plattner's in Venice. First, they add thousands of dollars to the bottom line by equipping every vehicle with mandatory LoJack and PermaPlate services. This adds about FOUR thousand dollars or so to the bottom line. So, after taxes, that $16,000 car you were looking at is now $22,000! Naturally, they won't tell you this over the phone. As for my personal experience, I bought a badly scratched Nissan Rogue. The vehicle was "as is," so no warranty. I paid cash. They couldn't get a registration and title delivered to me for three and a half months. Avoid this place!

The vehicles were filthy. The Jeep we drove had vomit in the window track. I will not return there.

Bought a 2014 GMC from them on cars.com price was 12k when I checked with the bank it's 22k. The day after I brought it home check engine light came on and ac would work intermediately and temperature gauge would stop working fan would go full blast even after truck was shutdown for several minutes I'm under the suspicion that the computer codes were cleared to get it off the lot before issues arise.

So changing my review from a 5 star to a 1 because I cannot give it a 0 long story short bought my daughter a 2015 volvo s60 with only 29995 miles on it on 8/27. On 09/22 had to park the car because it has a cracked head gasket and the transmission is gone. The story is much much longer ( I mentioned to them that the coolant was low when we were at the dealership they said they would fill it. If they bothered to fill it did the "tech" that filled it not notice that what was in the reservoir looked like chocolate milk?) I sure did notice it when i had to put coolant in it on 09/22 . When I got to the dealership i even asked Joe what is wrong with it he stated absolutely nothing. If they had really done any kind of inspection they would have known that there was something wrong with the car and they should have never sold the car. I am now out 6k for the down payment. Repairs will run over 10k great job Joe and the gang taking advantage of a single mom with stage 4 cancer that only wanted to do something nice for her kid. I did call the dealership on 09/22. Kevin call back close to 7pm that same day said he felt really bad and would try to figure something out to help us. Since i certainly cant affird 10k in repairs. Haven't heard from him since. I will be contacting a lawyer.

Joe and Andrew were great, purchased my 2012 Tahoe and they were very helpful with negotiating the best deal... me and my husband were in and out in no time Thank You for helping me purchase my dream , i have always wanted a Tahoe and now i have one :)