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Haddad Subaru

(1,149 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haddad Subaru from DealerRater.

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Joe was very easy to deal with, knowledgeable on all aspects of the cars, deals and services and took the time to answer all of our questions. We are very happy with the car we purchased, the treatment we got from all of the staff and the deal that we got. Overall, it was a very good experience.

Joe was very easy to deal with, knowledgeable on all aspects of the cars, deals and services and took the time to answer all of our questions. We are very happy with the car we purchased, the treatment we got from all of the staff and the deal that we got. Overall, it was a very good experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Joe and the team, we truly appreciate it! Enjoy your new car! - The Haddad Subaru Team

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Miley was the salesperson at Haddad Subaru. She approached myself and my wife with a smile and asked sincerely, How can I help you? We told her what we were looking for and took the time to find us a close match. Miley was excellent in processing this purchase. I would gladly work with the sales staff in particularly - Miley for a future purchase. She is truly sincere in her work!

Miley was the salesperson at Haddad Subaru. She approached myself and my wife with a smile and asked sincerely, How can I help you? We told her what we were looking for and took the time to find us a close match. Miley was excellent in processing this purchase. I would gladly work with the sales staff in particularly - Miley for a future purchase. She is truly sincere in her work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Miley and our team. It's wonderful to know you felt well taken care of! We look forward to welcoming you and your wife back to Haddad Subaru in the future.

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I’m pleased with the fair deal I got from Haddad Subaru and Miley the salesperson I dealt with.

I’m pleased with the fair deal I got from Haddad Subaru and Miley the salesperson I dealt with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Haddad Subaru! We'll make sure your kind words reach Miley. It was so kind of you to share your experience.

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Excellent service, quick and easy, Nathan was very personable and clearly knew about my Subaru

Excellent service, quick and easy, Nathan was very personable and clearly knew about my Subaru

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your review. Thank you from Nathan and all of us at Haddad Subaru!

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20+ years of using your service department. Consistently reliable and trustworthy. This weekend, service agent, Nathan, was transparent and offered quality service. I appreciated his patience and offering solutions to my tire issues.

20+ years of using your service department. Consistently reliable and trustworthy. This weekend, service agent, Nathan, was transparent and offered quality service. I appreciated his patience and offering solutions to my tire issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your two decades of trust in our service department! We're thrilled to hear Nathan was transparent and helpful. Here's to many more years together! Thank you for choosing Haddad Subaru!

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The people who work here are friendly. Sometimes the surveys and follow-ups can be annoying.

The people who work here are friendly. Sometimes the surveys and follow-ups can be annoying.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review of Haddad Subaru!

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When the A.C. quit in my 2022 Forester, I called Haddad’s service dept. and they got me in that morning. They replaced the A.C. unit and showed me what had gone wrong. I was happy with the service, but not the cost.

When the A.C. quit in my 2022 Forester, I called Haddad’s service dept. and they got me in that morning. They replaced the A.C. unit and showed me what had gone wrong. I was happy with the service, but not the cost.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad we could get your A.C. fixed so quickly! We'll pass along your feedback about the pricing. Thank you for choosing Haddad Subaru Service Department!

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Sam, my sales person was knowledgeable and helped me to select the car and model that fit my needs.

Sam, my sales person was knowledgeable and helped me to select the car and model that fit my needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dologb, thank you for the great review. We look forward to seeing you again at Haddad Subaru! Sam will appreciate your kind words.

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Had car serviced, great communication , timely. Given options for service recommended, with prices. Friendly staff.

Had car serviced, great communication , timely. Given options for service recommended, with prices. Friendly staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear the Haddad Subaru service team communicated so clearly and quickly, explaining everything in detail to boot. Thanks for your business and your fantastic review!

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I purchased my outback at Haddad back in 2017. I’ve been quite pleased with my lapis blue with multimedia And safety

I purchased my outback at Haddad back in 2017. I’ve been quite pleased with my lapis blue with multimedia And safety

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us! We're delighted to hear how pleased you are with your 2017 Outback. Safe travels! -Haddad Subaru

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