Haddad Subaru

I purchased a 2024 Mustang Dark Horse with only 3,040 miles from HADDAD Subaru, and my experience has been extremely disappointing. The car was delivered to me completely filthy, which was unacceptable for any dealership. After getting the vehicle inspected, I discovered several serious issues that should have been caught during any legitimate safety inspection. All four tires have tread depths that multiple independent shops confirmed do not meet acceptable or legal standards for a dealership to sell on a vehicle. I sent HADDAD Subaru clear photographic evidence, including a penny inserted into the tire tread showing the tread depth is well below safe limits, yet my concerns were not properly addressed. In addition, every wheel was out of balance by approximately ¼ ounce, causing unnecessary vibration. Even more concerning, the dealership left a wheel spacer installed on one front wheel while the matching spacer was missing from the other front wheel. This is a basic oversight that should never happen if the vehicle actually underwent a thorough inspection. When you buy a performance vehicle, you expect it to be clean, safe, and properly inspected before delivery. Unfortunately, that was not my experience. Based on the condition of the vehicle and the numerous issues that were missed, I have serious concerns about the quality of HADDAD Subaru’s inspection process and would not recommend purchasing a vehicle from them.

I purchased a 2024 Mustang Dark Horse with only 3,040 miles from HADDAD Subaru, and my experience has been extremely disappointing. The car was delivered to me completely filthy, which was unacceptable for any dealership. After getting the vehicle inspected, I discovered several serious issues that should have been caught during any legitimate safety inspection. All four tires have tread depths that multiple independent shops confirmed do not meet acceptable or legal standards for a dealership to sell on a vehicle. I sent HADDAD Subaru clear photographic evidence, including a penny inserted into the tire tread showing the tread depth is well below safe limits, yet my concerns were not properly addressed. In addition, every wheel was out of balance by approximately ¼ ounce, causing unnecessary vibration. Even more concerning, the dealership left a wheel spacer installed on one front wheel while the matching spacer was missing from the other front wheel. This is a basic oversight that should never happen if the vehicle actually underwent a thorough inspection. When you buy a performance vehicle, you expect it to be clean, safe, and properly inspected before delivery. Unfortunately, that was not my experience. Based on the condition of the vehicle and the numerous issues that were missed, I have serious concerns about the quality of HADDAD Subaru’s inspection process and would not recommend purchasing a vehicle from them.

Joe was very easy to deal with, knowledgeable on all aspects of the cars, deals and services and took the time to answer all of our questions. We are very happy with the car we purchased, the treatment we got from all of the staff and the deal that we got. Overall, it was a very good experience.

Miley was the salesperson at Haddad Subaru. She approached myself and my wife with a smile and asked sincerely, How can I help you? We told her what we were looking for and took the time to find us a close match. Miley was excellent in processing this purchase. I would gladly work with the sales staff in particularly - Miley for a future purchase. She is truly sincere in her work!

I’m pleased with the fair deal I got from Haddad Subaru and Miley the salesperson I dealt with.

Excellent service, quick and easy, Nathan was very personable and clearly knew about my Subaru

20+ years of using your service department. Consistently reliable and trustworthy. This weekend, service agent, Nathan, was transparent and offered quality service. I appreciated his patience and offering solutions to my tire issues.

The people who work here are friendly. Sometimes the surveys and follow-ups can be annoying.

When the A.C. quit in my 2022 Forester, I called Haddad’s service dept. and they got me in that morning. They replaced the A.C. unit and showed me what had gone wrong. I was happy with the service, but not the cost.

Sam, my sales person was knowledgeable and helped me to select the car and model that fit my needs.