Reviews
Thanks for making it STRESS-FREE!!
David Spinney was so nice & patient - knew I didn't want a stressful experience. He worked with me on-line & over the phone until I was happy with the deal. He stayed in touch but I didn't feel pressured at all. I think they know they have a good product, all he had to do was listen to what I want & that's what he did. HIGHLY recommend David!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the wonderful review. David Spinney is one of our best and brightest, and we are thrilled your experience was so wonderful. Thanks for taking the time to review us, and please let us know if we can answer any questions or help in any way in the future. Thanks again!
Purchase was EASY
My wife and I have purchased 2 cars and my brother-in-law 1 car from Anita at Jacksonville Subaru. Once our decision was made everything moved quickly. The showroom has always been inviting with comfortable seating and courteous sales people. My wife has taken both our cars in for service and she was given a loaner to drive while our car was being serviced. I doubt my wife will ever give up her Subaru and Jacksonville Subaru makes me feel good about that decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Mongo! We love that you had such a great experience. Please don't hesitate to tell us if we can help you in any other way. See you soon!
Great Dealer for Mom
My Mother had to buy a car because of an accident. I was shocked when she wanted to buy a Subaru. After I went to the dealership with her for service I knew without a doubt why... GREAT Service. They had a loaner car ready for her. They all knew her by name and they treated her with great respect. I have driven her Subaru and believe she made a very good choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review! We are so happy you had such a wonderful experience. Please let me know if we can be of further assistance to you. Hopefully, next time you will be a Subaru Enthusiast :)
Love Love Love
This is our first Subaru! We love it and considering buying another one from Subaru of Jacksonville. They are always so friendly and address us by our first name! It like a family! The buying experience was awesome from the sale to service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Rette! We enjoyed being able to help you guys purchase the Subaru of your dreams. Welcome to the Subaru family!
Worth the Drive
I have driven from Nashville, TN TWICE to buy a car from Anita Clarkson at Jacksonville Subaru! I even drive down to have any service done when I have the opportunity. Anita is great! She always gives top notch customer service. She stays in contact with me to make sure that I am happy with my purchase. I will never buy another car, new or used, from anyone other than Anita. 5 Stars is not enough. :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your great review, Kathy! We always enjoy having you here. See you soon!