Reviews
*STAY AWAY from Sames Ford if this is how they do
*STAY AWAY from Sames Ford if this is how they do business typically. The salesman Glenn posted this vehicle on Facebook, which I responded to with an offer. The Facebook posting said it was clean, ready to drive, no warning lights, runs well. Glenn said his manager accepted the offer and we began talking. (11/26) Glenn said the car was not ready to sell quite yet as they were replacing the windshield and tires. We discussed prices, requested my trade-in photos, requested my driver's license, etc. We agreed on a list price and a trade-in price. Glenn said he hoped it'd be ready by 11/28. On 11/28, I asked if they had a buyer's remorse policy, they did not, but Glenn said they ensure the car is running and safe. We discussed me having a mechanic come to do a presale diagnosis. The mechanic (that I paid for) did the diagnosis and many low voltage codes popped up, which cause the car to overheat and not cool whatsoever, amongst other things (unsafe to drive). I let Glenn know and he said he'd get with service to see if they can take care of the codes. On 11/29, I reached out twice without response and had to call, only to be told they had no answers because they were busy. I completed preapproval for financing, provided that to Glenn, he asked me to fill out a credit app. On 12/1, Glenn told me they'd charge an additional 2k to fix the unsafe codes. I spoke to the GM, unsure of his name, and he said it'd actually be 3k and that they didn't do any diagnosis prior to claiming it was clean, ready to drive, etc. He said he used my mechanic's codes screenshots to send to a Chevy store to have them "guesstimate" the costs, again without seeing the vehicle. I told the GM that I have spent money, impacted my own credit score, and my time in anticipation of this "ready to drive" vehicle. He had 0 remorse and said he won't sell the car since it's too much of a hassle, only after asking me if I'd be willing to buy the car in it's unsafe condition and do the work myself. *STAY AWAY from Sames Ford if this is how they do business typically.
*STAY AWAY from Sames Ford if this is how they do
*STAY AWAY from Sames Ford if this is how they do business typically. The salesman Glenn posted this vehicle on Facebook, which I responded to with an offer. The Facebook posting said it was clean, ready to drive, no warning lights, runs well. Glenn said his manager accepted the offer and we began talking. (11/26) Glenn said the car was not ready to sell quite yet as they were replacing the windshield and tires. We discussed prices, requested my trade-in photos, requested my driver's license, etc. We agreed on a list price and a trade-in price. Glenn said he hoped it'd be ready by 11/28. On 11/28, I asked if they had a buyer's remorse policy, they did not, but Glenn said they ensure the car is running and safe. We discussed me having a mechanic come to do a presale diagnosis. The mechanic (that I paid for) did the diagnosis and many low voltage codes popped up, which cause the car to overheat and not cool whatsoever, amongst other things (unsafe to drive). I let Glenn know and he said he'd get with service to see if they can take care of the codes. On 11/29, I reached out twice without response and had to call, only to be told they had no answers because they were busy. I completed preapproval for financing, provided that to Glenn, he asked me to fill out a credit app. On 12/1, Glenn told me they'd charge an additional 2k to fix the unsafe codes. I spoke to the GM, unsure of his name, and he said it'd actually be 3k and that they didn't do any diagnosis prior to claiming it was clean, ready to drive, etc. He said he used my mechanic's codes screenshots to send to a Chevy store to have them "guesstimate" the costs, again without seeing the vehicle. I told the GM that I have spent money, impacted my own credit score, and my time in anticipation of this "ready to drive" vehicle. He had 0 remorse and said he won't sell the car since it's too much of a hassle, only after asking me if I'd be willing to buy the car in it's unsafe condition and do the work myself. *STAY AWAY from Sames Ford if this is how they do business typically.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Cody, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (361) 851-7600 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Got it done with help from one of the salesmen.
Got it done with help from one of the salesmen. Truck has everything I wanted on it. CXM radio, pulling package, 6,8 V motor.
Got it done with help from one of the salesmen.
Got it done with help from one of the salesmen. Truck has everything I wanted on it. CXM radio, pulling package, 6,8 V motor.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carl, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service and customer care they were very good and
Great service and customer care they were very good and nice to me and they didn't rush me to buy anything I purchased from them and I do it again when I get a chance
Great service and customer care they were very good and
Great service and customer care they were very good and nice to me and they didn't rush me to buy anything I purchased from them and I do it again when I get a chance
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gilberto, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Great deal friendly staff la lala la la ll a lala l all
Great deal friendly staff la lala la la ll a lala l all alala ll lala l alala la lal ala la la la al
Great deal friendly staff la lala la la ll a lala l all
Great deal friendly staff la lala la la ll a lala l all alala ll lala l alala la lal ala la la la al
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Joe Balboa did really well & was very helpful!
Joe Balboa did really well & was very helpful! The process was fast & easy, & Joe answered all my questions quickly & effectively. I will definitely recommend this dealership to my family & friends.
Joe Balboa did really well & was very helpful!
Joe Balboa did really well & was very helpful! The process was fast & easy, & Joe answered all my questions quickly & effectively. I will definitely recommend this dealership to my family & friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kendara, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Sames Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Excellent experience with buying our car.
Excellent experience with buying our car. Great trade in and finding the exact car we wanted. Highly recommend Sames Ford
Excellent experience with buying our car.
Excellent experience with buying our car. Great trade in and finding the exact car we wanted. Highly recommend Sames Ford
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sames Ford provided a great experience from start to
Sames Ford provided a great experience from start to finish. Richard Garza and Speedy helped me find a truck that met all of my requirements, and made the entire buying process smooth and enjoyable. They will definitely continue to get my business, and I strongly recommend them if you are in the market for a vehicle.
Sames Ford provided a great experience from start to
Sames Ford provided a great experience from start to finish. Richard Garza and Speedy helped me find a truck that met all of my requirements, and made the entire buying process smooth and enjoyable. They will definitely continue to get my business, and I strongly recommend them if you are in the market for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Roger, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Outstanding service Marc made the whole experience great.
Outstanding service Marc made the whole experience great. Very honest young man. Got my family exactly what we where looking for.
Outstanding service Marc made the whole experience great.
Outstanding service Marc made the whole experience great. Very honest young man. Got my family exactly what we where looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!
The employees at sames Ford were really nice and patient
The employees at sames Ford were really nice and patient helping me find the perfect vehicle I need for me and my family.they were very knowledgeable about their vehicles.the building was very clean and organized.i would definitely come back when I want a second car in the future.
The employees at sames Ford were really nice and patient
The employees at sames Ford were really nice and patient helping me find the perfect vehicle I need for me and my family.they were very knowledgeable about their vehicles.the building was very clean and organized.i would definitely come back when I want a second car in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ricardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Sames Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Amazing service!
Nye is amazing at Sames Ford in Corpus Christi! He always goes above and beyond!
Amazing service!
Nye is amazing at Sames Ford in Corpus Christi! He always goes above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Danny, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
