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Reviews

Average Ratings

4.8
Average based on 346 reviews
  • Great deal, and good service

    I took suv in for oil change and service was good they rotated tires and checked and refilled all fluids also checked tires they were very friendly.


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    I took suv in for oil change and service was good they rotated tires and checked and refilled all fluids also checked tires they were very friendly.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • new customer

    Went in worried came out highly satisfied.. thank you Nye Canales


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    Went in worried came out highly satisfied.. thank you Nye Canales

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Easy Process

    Don was a great sales associate. I was very relaxed and didn't feel pressured at all. The finance manager found a rebate that I didn't know about ...

    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such a high star rating! It means so much to us to have earned your trust in...


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    Don was a great sales associate. I was very relaxed and didn't feel pressured at all. The finance manager found a rebate that I didn't know about helping get the price of the car down.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • MKZ Service

    Excellent customer service through the Quick Lane. I was very impressed and will definitely return in the future.

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bob. At Sames Ford, we value our customers a...


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    Excellent customer service through the Quick Lane. I was very impressed and will definitely return in the future.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bob. At Sames Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great!

    Great job as always! We tale our Ford Fusion to the Sames Ford dealership where we bought it. I'm actually thinking of bringing our Jeep here fo...


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    Great job as always! We tale our Ford Fusion to the Sames Ford dealership where we bought it. I'm actually thinking of bringing our Jeep here for oil changes too!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great service in Quick Lane Dept

    Bryan in the Quick Lane Service Department has always provided excellent and efficient service. He explains the service required very thoroughly a...


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    Bryan in the Quick Lane Service Department has always provided excellent and efficient service. He explains the service required very thoroughly and makes recommendations needed.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Almost perfect,

    Went in for a oil change and it was slow so I was in and out in about 30 minutes, too bad they didnt wash my truck this time as the usually do.

    Dealer Response

    We always appreciate feedback from our clients, Edward. Do not hesitate to call if you need anything.


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    Went in for a oil change and it was slow so I was in and out in about 30 minutes, too bad they didnt wash my truck this time as the usually do.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We always appreciate feedback from our clients, Edward. Do not hesitate to call if you need anything.


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  • Winning Combination

    I have purchased 4 of my 6 Ford Explorers from Sames Ford. I've returned to them because of their service after the purchase. Their sales person...


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    I have purchased 4 of my 6 Ford Explorers from Sames Ford. I've returned to them because of their service after the purchase. Their sales personnel has always been great as well as honest. Honesty is hard to find in a sales environment. Above all, having the whole package in one Dealership wins me over. I have a great truck at a great price, a service department that understand my vehicle, and combined with preventative maintenance service in the Quick Lane service department. One really can't go wrong by choosing Sames Ford.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Best Service Advisor

    My 2011 Ford Expedition King Ranch EL 4X4 was not cooling properly. James Rackley Service Advisor took care of the cooling problem. The problem wa...

    Dealer Response

    We appreciate your response, Robert! The staff at Sames Ford always strives to provide personable and excellent customer service. We greatly appre...


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    My 2011 Ford Expedition King Ranch EL 4X4 was not cooling properly. James Rackley Service Advisor took care of the cooling problem. The problem was a bad actuator motor. I had my vehicle back the same day. Always excellent service since James came on board at Sames, please keep him!!!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We appreciate your response, Robert! The staff at Sames Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • Great Staff, Great Customer Service.

    Since 2010 since I purchased my Ford Flex I have taken it to Sam's Crow for all maintenance. The Quick-Lane staff have always, always gone above ...

    Dealer Response

    Thank you, Rebecca, for the glowing review! We appreciate your review and hope we can continue serving you for many years to come.


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    Since 2010 since I purchased my Ford Flex I have taken it to Sam's Crow for all maintenance. The Quick-Lane staff have always, always gone above and beyond to assist me.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Rebecca, for the glowing review! We appreciate your review and hope we can continue serving you for many years to come.


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