Reviews
Write a reviewEngine blew up 45 days after I purchased the vehicle. No help from the Dealer. Aside from the engine being replaced, this car had a bad catalytic converter, bad breaks and calipers, AC didn't work. Over $6000 to get this financed car on the road. It's pathetic. Used car dealers need to be held accountable. Where is the consumer protection ? There is none.
Engine blew up 45 days after I purchased the vehicle. No help from the Dealer. Aside from the engine being replaced, this car had a bad catalytic converter, bad breaks and calipers, AC didn't work. Over $6000 to get this financed car on the road. It's pathetic. Used car dealers need to be held accountable. Where is the consumer protection ? There is none.
- Customer service
- —
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My son (17) purchased a $5000 car from whitehead motors. We drove over 5 hours to find that the car he was interested in had electrical issues, The owner told us he had two or three hundred dollars to give back to my son if we bought the car and got into expensive repairs. To date we have spent over 1200 dollars in repairs even buying used parts on eBay. We continue to have lights coming on the dash with more expensive repairs needed ($1000 ). I texted, called, emailed the seller, and he will not respond. It is apparent that he has no problems promising things in order to sell a car even if he doesn't plan to follow through with his promises. I would encourage anyone to stay away from this place as it evident they will say anything to sell a car and can't be trusted.
My son (17) purchased a $5000 car from whitehead motors. We drove over 5 hours to find that the car he was interested in had electrical issues, The owner told us he had two or three hundred dollars to give back to my son if we bought the car and got into expensive repairs. To date we have spent over 1200 dollars in repairs even buying used parts on eBay. We continue to have lights coming on the dash with more expensive repairs needed ($1000 ). I texted, called, emailed the seller, and he will not respond. It is apparent that he has no problems promising things in order to sell a car even if he doesn't plan to follow through with his promises. I would encourage anyone to stay away from this place as it evident they will say anything to sell a car and can't be trusted.
- Customer service
- 1.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
got a great deal on a low miles Nissan frontier . john and staff were great. best experience I ever had with used car purchase
got a great deal on a low miles Nissan frontier . john and staff were great. best experience I ever had with used car purchase
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love these guys! This is my second car from them, and it keeps getting better. They got me financed with so so credit at a good rate. I bought the truck of my dreams and John helped me get it. If your looking for a car I wouldn't go to any other dealer until I talked to them first. Thanks again!
Love these guys! This is my second car from them, and it keeps getting better. They got me financed with so so credit at a good rate. I bought the truck of my dreams and John helped me get it. If your looking for a car I wouldn't go to any other dealer until I talked to them first. Thanks again!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased my Hyundai from John in October and have had ZERO issues with it. I would recommend them highly!
I purchased my Hyundai from John in October and have had ZERO issues with it. I would recommend them highly!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2006 Ford Freestyle 1st week of August 2013. Had a 3 month warranty with it. Within 2 weeks while driving on I95, the transmission broke. The warranty company replaced it with another used transmission and it cost me over $650. 9 days after the 3 month warranty ended, the 2nd transmission broke. I placed repeated calls into John and Tim wanting my money back for the death trap they sold me and they never got back to me. Stay clear.
Bought a 2006 Ford Freestyle 1st week of August 2013. Had a 3 month warranty with it. Within 2 weeks while driving on I95, the transmission broke. The warranty company replaced it with another used transmission and it cost me over $650. 9 days after the 3 month warranty ended, the 2nd transmission broke. I placed repeated calls into John and Tim wanting my money back for the death trap they sold me and they never got back to me. Stay clear.
- Customer service
- 1.0
- Buying process
- 2.0
- Quality of repair
- —
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased an '06 Montego. Showed up on a Friday looked at the car, took it for a ride. Mentioned a few minor issues with the car but I was interested. Called back Saturday to see if the car was still available, the minor issues were already taken care of and the car was available. Drove up, looked it over again and purchased the car. The guys were great no issues with the purchase process, the guys worked with me on the price, were friendly and helpful, was in and out of there in about an hour. Can't ask for much more than that.
Purchased an '06 Montego. Showed up on a Friday looked at the car, took it for a ride. Mentioned a few minor issues with the car but I was interested. Called back Saturday to see if the car was still available, the minor issues were already taken care of and the car was available. Drove up, looked it over again and purchased the car. The guys were great no issues with the purchase process, the guys worked with me on the price, were friendly and helpful, was in and out of there in about an hour. Can't ask for much more than that.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got there 5 min before close and John stayed and sold us the car. My daughter is happy so far.
Got there 5 min before close and John stayed and sold us the car. My daughter is happy so far.
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase