Reviews
Customer service was excellent from the time I walked in to driving my vehicle away. All 3 employees were great! Answered all my questions to my satisfaction. I would recommend Carmax Costa Mesa to all.
Customer service was excellent from the time I walked in to driving my vehicle away. All 3 employees were great! Answered all my questions to my satisfaction. I would recommend Carmax Costa Mesa to all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service is excellent and there is a wide variety of of cars to choose from
Customer service is excellent and there is a wide variety of of cars to choose from
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Although the car needs repair,but the service is very good and patient.You can know everything about the process.
Although the car needs repair,but the service is very good and patient.You can know everything about the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone and everything was great. Andreya did a A+ job. Jay was supportive and informative.
Everyone and everything was great. Andreya did a A+ job. Jay was supportive and informative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Carmax made trading in my old car and buying my new car smooth and easy. Everyone we interacted with was respectful and helpful. We left feeling like we got a fair trade and were well taken care of. Carmax continued to assist us through several repairs in the first few weeks. Thank you!
Carmax made trading in my old car and buying my new car smooth and easy. Everyone we interacted with was respectful and helpful. We left feeling like we got a fair trade and were well taken care of. Carmax continued to assist us through several repairs in the first few weeks. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service, fair prices, and LOVE that there is no smarmy negotiating like most car dealerships!
Great service, fair prices, and LOVE that there is no smarmy negotiating like most car dealerships!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with Marcdaline our sales person was beyond exceptional. Communication, problem solving and people skills made our experience wonderful. Everything was clear regarding pricing and the "no haggle" concept definitely beats the time wasting wear you down tactics typical of most dealers.
My experience with Marcdaline our sales person was beyond exceptional. Communication, problem solving and people skills made our experience wonderful. Everything was clear regarding pricing and the "no haggle" concept definitely beats the time wasting wear you down tactics typical of most dealers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had planned to see a car at a different Carmax. I decided to look at a vehicle in Costa Mesa, just to look. I was instantly greeted by Cristian P. He made the process of viewing and testing driving the vehicle easy. On the spur of the moment, I decided I wanted to purchase the vehicle. The transaction was a simple process. I would highly recommend this Carmax location.
I had planned to see a car at a different Carmax. I decided to look at a vehicle in Costa Mesa, just to look. I was instantly greeted by Cristian P. He made the process of viewing and testing driving the vehicle easy. On the spur of the moment, I decided I wanted to purchase the vehicle. The transaction was a simple process. I would highly recommend this Carmax location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is my 5th car from Carmax and 2nd from this location. Always a pleasurable experience - I wouldn’t go anywhere else.
This is my 5th car from Carmax and 2nd from this location. Always a pleasurable experience - I wouldn’t go anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff was friendly and knowledgeable about the car I wanted to buy and made the transaction go very smoothly.
The staff was friendly and knowledgeable about the car I wanted to buy and made the transaction go very smoothly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car