S & S MOTORS

⭐️ 1 STAR — MY PERSONAL EXPERIENCE WITH S&S MOTORS I’m leaving this review because I want other consumers to know about my experience with S&S Motors before purchasing a vehicle from them. I purchased a 2017 Nissan Altima from S&S Motors, and shortly after getting the vehicle, I began experiencing serious mechanical problems. I immediately communicated with the dealership and brought the vehicle back because of the issue. The dealership kept the vehicle and told me they were going to repair it. After having the vehicle for repairs, I picked it up on a Tuesday because I was told the issue had been addressed. The very next day, Wednesday, the vehicle had the same problem again. I had barely had the vehicle back for 24 hours before the problem returned. The most frightening incident happened when the vehicle stopped while I was driving on the freeway with my children in the car. Having a vehicle suddenly malfunction in the middle of the freeway put my children and me in an extremely dangerous situation. We could have been seriously injured, and it also created a dangerous situation for the other drivers around us. As a mother, this was terrifying. I continued trying to work with S&S Motors because I wanted the issue properly resolved. I communicated through their service/shop texting system, contacted the manager, and repeatedly tried to get answers and documentation regarding the repairs. Unfortunately, I did not receive a response from the manager. I also contacted Cesar Stark, the president/principal of S&S Motors, directly. I explained the situation and attempted to get the matter resolved, but I did not receive a response from him either. Eventually, the transaction was canceled and a written cancellation/refund agreement was signed. The agreement stated that the transaction was canceled and that I would receive a $1,890 refund. I believed the matter had finally been resolved. However, even after the cancellation agreement was signed, S&S Motors still charged my account $280 on August 21, 2026. I contacted Mr. Stark about the charge and provided documentation showing that the transaction had been canceled, but I still did not receive a response resolving the issue. This entire experience has had a significant financial impact on me. I have had to pay out of pocket for transportation and experienced financial losses because I could not reliably use the vehicle I purchased. I have documentation of the vehicle problems, the dealership’s communications with me, the repair-related communications, the signed cancellation/refund agreement, the $280 charge, and my attempts to contact both management and Mr. Stark. I am sharing my experience because consumers deserve to know what happened to me. My biggest concern is not simply the money—it is that I trusted this dealership with a vehicle that I was driving with my children, and after they supposedly repaired the vehicle, the same serious problem returned the very next day. I strongly encourage anyone considering purchasing a vehicle from S&S Motors to do their research, carefully review every document and warranty, and keep copies of every communication and transaction. This review reflects my personal experience and is based on documentation that I have retained.

Sold my loan off to another company paid the car off they never sent the spare key to them so I contact s&s for it I'm then told they don't have one-minutes later I receive a call back turns out they do but it's in 3 pieces. Don't deal with these people unless its your only option.