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West Herr Toyota of Williamsville

(2,203 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(2,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Toyota of Williamsville from DealerRater.

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This was my second time purchasing a vehicle in 5 years.

This was my second time purchasing a vehicle in 5 years. Highly recommend Mike Uschold and the entire group. They made the process fast, easy and efficient. Absoluetly no pressure, great communication the entire way through and everyone is very professional and friendly. I've also serviced there for the past 5 years and will continue to do so. Service department is also best in class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jessie in service was great!

Jessie in service was great!!! She made me feel like parts of the team. Great culture!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Robin is very good alternative i’m very caring and she is

Robin is very good alternative i’m very caring and she is the reason why I keep buying Toyota’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fahad Ahmed is a true asset to West Herr Toyota

Fahad Ahmed is a true asset to West Herr Toyota dealership. He answered all our questions about the Crown vehicle. He made the delivery and purchase easy and smooth. We will recommend Fahad and West Herr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Service is quick and thorough while you wait.

Service is quick and thorough while you wait. They keep you informed and explain everything clearly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fahad thank you for making a difficult transition….

Fahad thank you for making a difficult transition….so much easier. Going from a 17 year Siennaromance to anything else is difficult. Your patience, professionalism and ready smile eased the process. 😊 Scott in finance was absolutely splendid as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10⭐️s Tom Bull & ALL his staff went above & beyond for

10⭐️s Tom Bull & ALL his staff went above & beyond for me!. Would highly recommend West Herr to my friends! Grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly and professional staff.

Friendly and professional staff. No stress during the process. Highly recommend. Great selection of cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We bought our last two cars from West Herr Toyota and

We bought our last two cars from West Herr Toyota and have had them serviced there for 13 years. We have been very satisfied by our experiences at every level.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly, courteous and extremely helpful with my search

Friendly, courteous and extremely helpful with my search and purchase. Will recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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