Reviews
Write a reviewAwesome service
The staff was very thorough and friendly. I was explained everything in detail. I was very satisfied with the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Christy! Our team is pleased to hear that your recent dealership experience exceeded your expectations. We appreciate your business and look forward to seeing you again soon.
Great Service
Worked very quickly to get me out in a timely manner so I could enjoy my day off of work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback, Rickey. Thank you for your business!
Great service, clean facilities, friendly, helpful
Everyone there was very friendly and helpful. They took very good care of us. I would recommend Baum Chevrolet to anyone who is looking for a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Nancy! It's great to know that our team took such great care of you. We look forward to seeing you again in the future and thank you.
Great service!
The timely manner in which I was taken care of and the expert work that was done on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Janet! We appreciate your business and look forward to working with you again soon.
Great dealership
Very friendly and fixed my car! I took it over 10 times to another dealership and they weren't able to fix it. Baums fixed it the first time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Traesha, we sincerely appreciate your feedback. Each employee is a valued member of the Baum Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Always Impressed With Baum
Every time I walk through the door at Baum Chevrolet-Buick I have excellent service. The staff is attentive, professional, and ALWAYS very polite. They made servicing my car easy on my busy schedule by allowing me to reserve an appointment online and providing me a car to drive while mine was in the service department. I also was able to get my car cleaned during the same visit which was also a huge bonus for me because I don't always have the time to get these things done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Allie- thank you for the positive review! We are pleased to hear that you are satisfied with your recent experience at our dealership and look forward to meeting your automotive needs again soon.
Lube center
The lube center is Very helpful and professional. Staff makes recommendations if something needs to be changed or fixed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review, Denise! We will share your comments with our team and look forward to meeting your automotive service needs again soon.
Great Experience!
Our salesman was Shawn Evans. He was professional, personable and straight forward. I would highly recommend Baum Chevrolet!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pam, we appreciate your kind words! Our team strives to provide the highest quality of service and we're pleased to hear that Shawn was able to exceed your expectations. We appreciate your business and look forward to working with you again soon.
New Truck
We just bought a New truck this last weekend and can't say enough good about everyone at this dealership. The best was the price they gave us my husband was very happy. The sales man was very good with helping us set a few of the things up and going over the others. Will look here when i get ready to trade my car. Did not mark the quality of repairs as we have not used them but if it is like all the areas we were with i would think they are good also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick & Barb - we love hearing about customers that have a great experience at Baum Chevrolet Buick, so thank you for sharing this positive feedback! We appreciate that you trusted us with assisting you with your vehicle needs and are proud that you chose our dealership. Please feel free to contact us if you have any questions or would like to schedule a future appointment.
Great service
I purchased my car at Baum's and have all service done on it there. I had service done on it on Monday then on Wednesday I hit a very large deer. Baum's was the only place that I wanted to do the repairs. I have never had a bad experience there. Everyone is kind and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debbie- we are so glad to hear that you are OK after your accident! As a one-stop automotive center, our team is prepared to handle routine maintenance as well as collision repairs. We appreciate that you trusted us with assisting you with your vehicle needs and are proud that you chose our dealership. Thank you for the positive feedback and we look forward to working with you again soon!