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Baum Chevrolet Buick

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (325 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Baum Chevrolet Buick from DealerRater.

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Excellent service as usual at Baum's

My vehicle was test driven by three individuals, to try to duplicate what I was describing. I really appreciate the effort and hopefully the software updates have solved my downshifting problem. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Sometimes it takes a little patience and persistence to get a vehicle running in peak condition again. We appreciate your confidence in our Service department and, most importantly, your patience. If you have any further issues, please contact us at 217-935-3156. Our Service Advisors, Chad Scott and Corey Osbourne, would be happy to assist you.

Great service from the Farmer City garage.

They always take car of my car maintenance and repair needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review!

Baum Chevrolet is by far the best !!!

Baum Chevrolet is absolutely the BEST!! I wouldn't shop anywhere else!! We have purchased our last 5 vehicles from Baum Chevrolet. Every employee - from the owner Scott - to the detail person - are very cordial and willing to help you in any way they can. We will not purchase a vehicle anywhere else but Baum Chevrolet!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the nice comments! We hope your son enjoys his new Impala. Come by anytime.

Great Hometown Dealership

My family has bought here for years and now my wife and I just bought our new Chevy Sonic from here. It is a great, friendly atmosphere with associates willing and ready to help. The price was the lowest around. Our experience was more than acceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great deal

i hade a broke down olds and was looking for a newer truck till i seen the truck i have now. everyone was so helpfull and treated me right..... Thanks to everyone at baums and keep up the great job...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a new car

I like Baum Chevrolet for their professional style in selling a new Chevrolet Equinox. My salemen Todd Wilmoth was to the point and made me a good deal. Picked up the SUV the same day. Rick in fiance explaing everything very well. Easy transaction with no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2011 Chevy Impala Purchase

This is the second time we have done business with Baum Chevrolet and by this time we consider them as family-oriented business. Our purchase began online one afternoon and the next day we went to the dealership and our purchase was complete in a couple hours. The dealership worked with my husband and I to obtain a deal that benefit us as well as the dealership. We did not have to sit in a small, enclosed room by ourselves while our deal was being completed. We would highly recommend going to Baum Chevrolet as it was a very pleasant, non-pressure related experience. Thanks again for all your assistance in our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

I have bought many vehicles from Baum Chevrolet Buick in Clinton, IL and highly recommend them. Scott has great employees in the service and Quick Lube departments to keep your vehicles running like new. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words! We appreciate you taking the time to share your experience with us and look forward to working with you again.

Excellent salesman

My husband and I have purchased several excellent used cars from Todd Wilmoth at this dealership. His attention to detail, efficiency, and dedication to helping us find exactly what we wanted impressed us so much, we will return to him every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Baum Chevrolet Buick team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!

Great overall experience

The staff was very helpful and they worked hard to get me into a car for a good price, i would recommend them to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the recommendation, Chuck!