Reviews
This was our third time buying from Carmax.
This was our third time buying from Carmax. The hassle-free experience makes car buying easy and convenient. No pressure, no haggling over price and friendly staff.
This was our third time buying from Carmax.
This was our third time buying from Carmax. The hassle-free experience makes car buying easy and convenient. No pressure, no haggling over price and friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All the staff was very nice.
All the staff was very nice. Conner and Preston did a great job at assisting me they were very patient with me and did a great job at guiding me in the right direction as well as getting me extended warranty on my car. I highly recommend Carmax to purchase from I did most of the purchase at home all I had to do was show up test drive and sign.
All the staff was very nice.
All the staff was very nice. Conner and Preston did a great job at assisting me they were very patient with me and did a great job at guiding me in the right direction as well as getting me extended warranty on my car. I highly recommend Carmax to purchase from I did most of the purchase at home all I had to do was show up test drive and sign.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the second vehicle we bought from CarMax and it
This was the second vehicle we bought from CarMax and it was a very good experience.
This was the second vehicle we bought from CarMax and it
This was the second vehicle we bought from CarMax and it was a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gustavo was very helpful, and he made sure that we were
Gustavo was very helpful, and he made sure that we were taken care of. Overall, our experience at CarMax was good.
Gustavo was very helpful, and he made sure that we were
Gustavo was very helpful, and he made sure that we were taken care of. Overall, our experience at CarMax was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have bought multiple vehicles from CarMax in the last
We have bought multiple vehicles from CarMax in the last 10 years and it has always been an enjoyable experience!
We have bought multiple vehicles from CarMax in the last
We have bought multiple vehicles from CarMax in the last 10 years and it has always been an enjoyable experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have bought several cars from CarMax and always had a
We have bought several cars from CarMax and always had a good experience. Everyone we worked with was very helpful and professional. I especially appreciate the employees at the car's original location (I think Georgia) that checked for me that the car did not smell like smoke or anything else.
We have bought several cars from CarMax and always had a
We have bought several cars from CarMax and always had a good experience. Everyone we worked with was very helpful and professional. I especially appreciate the employees at the car's original location (I think Georgia) that checked for me that the car did not smell like smoke or anything else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First off, what a fantastic redesign on purchasing a car!
First off, what a fantastic redesign on purchasing a car! I’m literally changed forever on shopping for a car and in a good way! If you have not looked into this program, DO SO NOW! It will probably change your way of shopping for a car, too! While I didn’t like that I couldn’t ask questions on a specific car that I was interested in, they need to address this issue, but was out of my area and had to be transported just for me to test drive, touch, taste and smell, on the VERY plus side I did have a huge selection, coast to coast, to select from and that made a huge difference! My wife joked, and was dead spot on because I paid $1199.00 to have my car shipped to my area, it was the most expensive test drive I ever took! But I ended up with literally the most perfect car I was looking for! There were a few frustrating days as I waited ever so patiently(well, as patient as possible) for my beautiful new used car to arrive from a very long shipment process. Words of advice, just be patient, it WILL arrive:) I would say the biggest problem and main source if my frustration was with the delivery process, well once my car was delivered, with the lack of communication and my ability to even call and communicate with a salesperson or agent. They seemed to be disconnected from the buyer and disengaged somewhat. While they DID eventually contact me, it wasn’t without me pulling teeth and asking them to please contact me, to let me know what’s going on and what takes place next. Which was days after the car had arrived. Anyway, they should fix this probable but it could just be my local dealer in Tulsa that needs to fix it? The old adage, “patients is a virtue” holds up here, especially when having your car delivered. The benefits waaaay outweigh a couple of negatives. Now, with all that said, it still hasn’t hampered my opinion and where I will shop next time I’m in the market for an automobile;D
First off, what a fantastic redesign on purchasing a car!
First off, what a fantastic redesign on purchasing a car! I’m literally changed forever on shopping for a car and in a good way! If you have not looked into this program, DO SO NOW! It will probably change your way of shopping for a car, too! While I didn’t like that I couldn’t ask questions on a specific car that I was interested in, they need to address this issue, but was out of my area and had to be transported just for me to test drive, touch, taste and smell, on the VERY plus side I did have a huge selection, coast to coast, to select from and that made a huge difference! My wife joked, and was dead spot on because I paid $1199.00 to have my car shipped to my area, it was the most expensive test drive I ever took! But I ended up with literally the most perfect car I was looking for! There were a few frustrating days as I waited ever so patiently(well, as patient as possible) for my beautiful new used car to arrive from a very long shipment process. Words of advice, just be patient, it WILL arrive:) I would say the biggest problem and main source if my frustration was with the delivery process, well once my car was delivered, with the lack of communication and my ability to even call and communicate with a salesperson or agent. They seemed to be disconnected from the buyer and disengaged somewhat. While they DID eventually contact me, it wasn’t without me pulling teeth and asking them to please contact me, to let me know what’s going on and what takes place next. Which was days after the car had arrived. Anyway, they should fix this probable but it could just be my local dealer in Tulsa that needs to fix it? The old adage, “patients is a virtue” holds up here, especially when having your car delivered. The benefits waaaay outweigh a couple of negatives. Now, with all that said, it still hasn’t hampered my opinion and where I will shop next time I’m in the market for an automobile;D
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shane was very helpful and accommodating.
Shane was very helpful and accommodating. When he wasn't available, his manager reached out and asked if there was anything he could help with, always on top of it.
Shane was very helpful and accommodating.
Shane was very helpful and accommodating. When he wasn't available, his manager reached out and asked if there was anything he could help with, always on top of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was great dealing with the GM, John B and Corey D in
It was great dealing with the GM, John B and Corey D in service ! Sales Manager, John M was also very helpful and professional! Great experience overall. Thank you !
It was great dealing with the GM, John B and Corey D in
It was great dealing with the GM, John B and Corey D in service ! Sales Manager, John M was also very helpful and professional! Great experience overall. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was great and super easy.
The experience was great and super easy. I was assisted right away my request were heard and options provided. Love my Car.
The experience was great and super easy.
The experience was great and super easy. I was assisted right away my request were heard and options provided. Love my Car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
