CarMax Tulsa

Meagan Kurtz did an outstanding job!!! Meagan's knowledge and help will keep us coming back!

Mike Miller was great! He made the process easy and was very helpful. I wouldn’t hesitate to do business with Car Max again.

Was helpful; answered my questions. Wish CarMax would put the exact Ford exterior color on their descriptions i.e. instead of red provide actual color rapid red or race red or hot chili pepper red. Same for interior so customers know what they are looking at.

The car arrived at my local Carmax in a condition that the local dealer said did not meet their standards and I have not had a chance to even test drive it yet.

Exceptional customer service! I bought a truck the middle of this year and picked it up in the rain. When it finally dried out I noticed a cloudiness to the paint on what area. A few weeks ago I decided to have it looked at finally. I discovered a fairly significant issue with the paint when I took it to my detailer and then a paint guy. I emailed them clearly not expecting much to happen as it had been 6 months and they had no obligation to do anything about it. I was shocked when Tyler from their service department called me the next day to schedule a time for me to bring my truck in so they could fix the issue by re-paining the area at no charge. I showed up on my appointment day and he had a loaner car ready and I was in an out with no questions asked. He said they would get right on it, but to give them a few days to get it fixed. They called the next day for me to pick it up and it looked showroom new. It even had a full tank of gas and considering I have a 30 gallon tank that is extremely generous. So many things they did that they didn't have to do, were under no obligation to do, but did so anyway. Truly the best customer service I have ever experienced.

I had to submit a request to ship the vehicle to a closer dealership 3 times before I got a phone call. I was told about 7 days and it’d be ready to test drive. I’m on day 9 and haven’t received a call about the test drive yet. Fingers crossed maybe soon.

I came into CarMax in Tulsa to discuss a specific car located in Texas. I was helped by Jaime Monroe and she was very knowledgeable and did not pressure me to buy anything. They are bringing the car I want to buy from Texas for FREE and based on the guarantees CarMax provides I feel so comfortable making the purchase. This is the easiest purchase of a vehicle I have ever had. Thank you Jaime, I’m very satisfied and at ease with my choice!

Worse place to do business was approved for a corvette then treated horrible by sale person and manager simply due to color of my skin I am sure had all my paper work ready was approved not pre approved but was treated like me and my wife were crap simply due to color of are skin

Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.

Dayle was very helpful!! Very friendly, called back soon too... car max in Tulsa quick delivery, literally next day ...early... in morning....thanks again for everything