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Mossy Honda Lemon Grove

(904 reviews)

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mossy Honda Lemon Grove from DealerRater.

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Had an amazing, NO hassle purchase of a new Civic with

Had an amazing, NO hassle purchase of a new Civic with Bayan from internet sales and Sal the sales manager. Everything was up front and NO games! Came in knowing what we wanted and cost, confirmed car and both met us upon arrival and said thank you for coming in and stated will get price discussed over emails and texts. Such a pleasant surprise of no additional costs etc. Friend recommended as said had same experience weeks before. Will definitely be recommending any Honda purchase here and will come here again if i look at other Honda products. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came into install Honda replacement blades that I

I came into install Honda replacement blades that I purchased months ago. Service great they acknowledge no problem takes few minutes however on my sons car they’re were a different name brand :(? So would have to pay again. Another problem since I don’t have original receipt difficult to get refund. Then Employee Tommy did help with exchanging them for ones I can use on my other Honda car! Terrific problem resolved and will fix the blade replacement elsewhere. It worked out fine!! Thanks to Tommy. I appreciated his assistance! ThankU MaryM PS I have purchased 3 Hondas from Mossy! Very satisfied and loyal customer😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and very friendly.

Great service and very friendly. They made sure i received the best deal on the car I wanted. Thank you as well to the whole Mossy Honda team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We love our car!

We love our car! A big Thank you to everyone especially Ricky Nava! He was extremely helpful and made sure we received the best deal. Thank you as well to the whole Mossy Honda team that help us get the car we wanted! I would definitely recommend this place. Everyone was very friendly and pushes hard to work with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very kind and accommodating.

They were very kind and accommodating. Answered all our questions and concerns about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Personable sales personnel, but opaque pricing & buying

Personable sales personnel, but opaque pricing & buying process took 5 hours in total. Tried to upsell every step of the way.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Outstanding Service.

Outstanding Service. Thanks guys. Bravo Zulu. Totally Recomended. For sure I will be back again. I will tell all My Friends and Relatives about you Guys.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Thank You Alex On Sales, Gorge of Finance, Awesome Service Men. See You Soon.

Great service this is my third visit I leased two other

Great service this is my third visit I leased two other vehicles in the past and each time they have taken great care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The managers and sales personnel were extremely helpful

The managers and sales personnel were extremely helpful and willing to work within my schedule and budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Carolina Luna Treated us good .

Carolina Luna Treated us good . Also umair friendly professional. And on time with everything Ty for the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.