Number One Auto Sales

I purchased a 2017 GMC Sierra 1500 Elevation edition. Within a few weeks, rusty water started coming out of the rocker panels onto the running boards. That was on me for not noticing that. After owning the truck 10 months the trailer brake controller failed which is normal wear and tear. However when I tried to lower the spare tire to access it, I found that the access point was corroded and would not unlock. I eventually had to drill it out. Once I lowered the spare. I found that the crossmembers under the spare were completely rusted through with large holes in them. I immediately took the truck back to the dealer who claimed it wasn't rusted when they sold it to and offered no assistance in repairing it. I had a frame shop inspect the frame and they say it had to be that way when I bought it. I have reported this dealer to the Better Business Bureau, the WV State Police Motor Vehicle inspection department as well as the WV Attorney Generals office. I did sell the truck at a $10,000 loss but I made sure the buyer was aware of everything that was wrong with it. I would have expected no less from #1 Auto Sales but they evidently do not have the same honesty and integity they claim on there commercials. I would not recommend buying a vehicle from this dealership.

I purchased a 2017 GMC Sierra 1500. Two weeks after I purchased the truck I noticed rusty water dripping down onto the running boards. After further inspection I found that the rocker panels on both sides were completely rusted out and had been painted over. I mentioned that to the dealer and was told they didn't do body work. I had outage the truck back multiple times for check engine lights, traction control and ABS lights as well as trailer control system faults. Eventually they told me the tow control module was bad. In order to access it I needed to lowercase spare. When I attempted to remove the access panel to use the crank handle. I found that the lock on it was locked up due to corrosion. I ended up drilling it out. Once I was able to lower the spare, I found that the two rear frame crossmembers were completely rusted through. In addition, the cab mounts are bad and need replaced The dealer has refused to help with the repair. I am currently waiting on an estimate for repairs of this so called quality vehicle. The frame shop said this should have been found during the last inspection. I will be filling complaints with multiple agencies once I have the estimated cost of repair.

Don't waste your time there commercial are a joke there commercial say what they don't do and there vehicle are over priced won't even tell you the price of there vehicle

Very nice people and were willing to work with me. They have a great selection and were open to allow me to pick any vehicle with several different bank loan options. When I need a good car again I will definitely go back to this car lot

Great people to deal with, got me a great deal! They got me a good interest rate and the whole process from start to finish took only less then two hours.They also brought my new car to my home . I will for sure be back to deal with these people again!!!

They listened to every detail of what I wanted. From price to small truck to full back seat What I wanted is exactly what I got in every aspect. Thank you !!