Reviews
Fairly easy to work with.
Fairly easy to work with. We got a good deal on our new truck. I would suggest better communication would be helpful. Shea did an awesome job helping us with all of the new features on our truck. Love his positive attitude and energy!
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Took my Camry in for an oil change, tire rotation, and
Took my Camry in for an oil change, tire rotation, and new wiper blades. My TPI warning light had been on for some time. I assumed the service tech would reset it since I had my tires rotated. However, it was not reset. This wouldn’t have been a problem, but the service was done on a Saturday and I picked it up after hours. When I called back on Monday, the Service desk had nothing noted on the ticket indicating why it wasn’t reset and asked me to bring it back in so they could reset the warning light. Took it back in and after 30 - 40 minutes they told me I needed a $200 control module, which they would have to order. Told them not to worry, I would just stick a piece of electrical tape over it. I was not offered any compensation for something I feel I should have been told up front.
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Bryce Jones did an excellent job finding me the truck I
Bryce Jones did an excellent job finding me the truck I wanted. It took some time but he was patient along the way. This is the third vehicle we've purchased from Carver. Fair dealer.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jalen called back in December to make me aware that my
Jalen called back in December to make me aware that my lease was ending on April 23 rd. He asked what was my plan and listed the various options that I had based on what I had responded and what I had planned to set aside financially. He was really patient throughout the process from December to April, kept checking on through texts and calls to make sure if I was still holding on the plan we had set. I ended up getting a car that I am enjoying driving and that is fitting my finances. Great Job Jalen and thank you so much!:)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Robert took control of the sale on my Camry and did a
Robert took control of the sale on my Camry and did a fantastic job with whole process. He was super nice and well versed at making me feel comfortable with all that was going on. He went over the whole car and was extremely knowledgeable. The financing went very smoothly and was easy to understand. I drove over 100 miles to purchase the car because they were the only dealership that was able to order the exact car and options I wanted. Great dealership and great personnel!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome job Kyle and Larry, sales associate, Wonderful
Awesome job Kyle and Larry, sales associate, Wonderful staff God bless y'all Lunsford family 😀
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic service dept.
Fantastic service dept. Ilana was very professional and understanding. I would totally recommend Carver for sales and service.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone we dealt with at Carver Toyota on our new car
Everyone we dealt with at Carver Toyota on our new car purchase was friendly and competent. Larry was a pleasure to work with. We also benefited from the helpful services of Jason, Adam and Levi. We are looking forward to working with them again in the near future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jalen was very good to work with.
Jalen was very good to work with. They stayed on top of the purchase process and were great at finding us the exact vehicle we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stacy and Ariel were very knowledgeable and helpful with
Stacy and Ariel were very knowledgeable and helpful with all aspects of vehicle repairs. I hope to deal with them again with future needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair