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Carver Toyota of Columbus

(2,694 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,694 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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I would never do business with them again!

I would never do business with them again! They got pulled into a situation they shouldn’t even been in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing individual, kind and professional, attention to

Amazing individual, kind and professional, attention to details. I highly recommend working with Nick! World class experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly and respectful staff.

Friendly and respectful staff. Clean waiting room and stacks if you missed a meal. A pleasant visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nick was extremely helpful in finding the perfect car for

Nick was extremely helpful in finding the perfect car for us. He was very responsive to requests and worked with me to hammer out details before I even walked in the door. Richard Wright was the F&I manager on the deal and was beyond fantastic to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was going well until I went to the service

Everything was going well until I went to the service desk and Ariel seemed happy but she was very rude and keep giving me the run around about if my car was under warranty to get serviced which it was so I decided to leave and go to greenwood

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Exceptional Service from Shea at Toyota!

Exceptional Service from Shea at Toyota! Shea, my sales consultant at Toyota, provided an outstanding experience during my recent car purchase. He was incredibly professional, knowledgeable, and genuinely went above and beyond for me. Shea patiently answered all my questions, listened to my needs, and made the entire process seamless and pressure-free. His dedication to excellent customer service truly stood out. I highly recommend Shea if you're looking for a new Toyota. He's a fantastic asset to the dealership! -Clinton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everybody has always been super nice and easy to work

Everybody has always been super nice and easy to work with except Ariel. Recently needed to get my rims fixed and took 3 weeks to get me in because she couldn't communicate a time for me to bring my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Robert was friendly and very knowledgeable about the

Robert was friendly and very knowledgeable about the about the vehicle we wanted and all the options that came with it. He made the buying process simple and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Deceptive, dishonest, and predatory.

Deceptive, dishonest, and predatory. This dealership ruins lives and hides behind silence and fine print. I’m writing this with deep frustration and sadness. I was sold a vehicle here by a salesman named Mike, who outright lied to me about key details of the deal. I later found out I wasn’t the only one—Mike had lied to multiple customers, which ultimately got him terminated. But the damage had already been done to me. Despite clear evidence that my deal was based on fraud, the dealership has refused to unwind the contract or make it right. Their position seems to be: “Yes, the guy lied to you, and yes, he no longer works here—but it’s your problem now.” Because of this, my credit is now destroyed, and I can’t qualify for a mortgage or even decent rent. I have children I’m trying to provide stability for, and this one fraudulent sale has derailed that completely. I’ve contacted them numerous times, but their lack of accountability is shocking. This isn’t just bad customer service—this is unethical business. They knowingly let the consequences fall on a working parent instead of taking responsibility for what their own employee did under their roof. If you care about your credit, your money, or your family’s security, I strongly advise staying away from this place. This experience hasn’t just cost me money—it’s cost me time, peace of mind, and opportunities for my kids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nick was more than helpful in not only finding the

Nick was more than helpful in not only finding the perfect vehicle for us, but also in ensuring the purchasing process was easy. I purchased the vehicle as a surprise for my husband and Nick was so supportive and went out of his way to make it all happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.