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Alan Jay Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alan Jay Nissan from DealerRater.

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Service and Mechanic

Very professional service department, desk service manager and the mechanic paid attention to detail on the service. Good job on our rogue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly

Everyone very pleasant to deal with. Took time to make sure you were happy. Explained every detail about the car I was interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Representative was very knowledgeable on everything that was done or need to be done. I would recomend Alan Jay to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nissan recall

Was treated in a professional manner. Work was completed in less time than was estimated. Waiting area was quite comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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modern, clean

everyone was SUPER!!!!!your staff bent over backwards to make it an enjoyable experience. I would definitely return for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Great costumer service. They did everything in their power to fulfill my needs and they were very respectful. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recent Service

The staff is just wonderful and so helpful. I have a temporary disability which makes walking difficult, and they were very accommodating. Service time is a quick process when we are in off season!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

quick in and out when I came in with a tire problem even though they were extremely busy and did not hesitate to get me in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

It was a great experience in general. I had fun getting my new vehicle. I appreciate all the help from the team. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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battery change

Staff friendly, but service slow. It took 2 hours and 15 minutes to change my battery and cable. I was not told how long it would take and I was not updated through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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