Skip to main content

405 Motors

(401 reviews)
Visit 405 Motors
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday Closed Closed
Tuesday 10:00am–6:00pm 10:00am–5:00pm
Wednesday 10:00am–6:00pm 10:00am–5:00pm
Thursday 10:00am–6:00pm 10:00am–5:00pm
Friday 10:00am–6:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(425) 740-0406 (425) 740-0406

Reviews

(401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 405 Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Experience!

Sales staff was friendly, informative. No pressure sales, competitive pricing, willing to work with my budget. Financing department was willing to help us make an informed decision on extra services. We WILL return for our next vehicle purchase. And for any future service needs. Thank you 405 Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your business, reviews like this keep us in business! See you again!

No Hassle, No Pressure, Great Prices.

I just purchased my 2nd car from them. I traded in an FJ Cruiser that I brought there 3 years ago. no hassles at all with that. I used their Appraisal tool from their website and they gave me the $ that was right in line with what their tool said. not your typical super low ball approach you get from other dealers. I have already left one review about the positive buying experience, but I will repeat it again. you walk on the lot, you walk around, you come back to the office.. NO ONE is bugging you, or following you around.. love it. you say what you want to drive, they bring the keys, you drive.. if you like, you buy, if not return the keys.. absolutely zero pressure, again, not like most car places. this is a family run business, they run on a low overhead high volume model and that allows them to offer cars at lower prices and eliminate the start high, negotiate drama associated with most experiences. the car fax availability is great on the spot, they will show you, or you can and should look at this on line before you go. another great buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are happy to hear that you are enjoying your new car! We appreciate your time and effort in leaving your review. If you have any questions or want to schedule a service for your new vehicle reach out to us at 425-949-4550! Thank you for your business

A Great, No Hassle Experience From 405 Motors

I purchased a Lexus ES 350 from 405 Motors and could not be happier with my experience and the vehicle! I worked with Ken in the car buying process and he made it very easy and stress free. I contacted 405 via email and applied for financing online. Ken got back to me the same day stating that I was approved and could come check the car out at my convenience. I went to 405 the next day and drove the car and LOVED it! At no time was I pressured into buying the car, and it was a seamless process. I could not have asked for a better car buying process! It was very fast, easy, and stress free! Thank you, Ken and 405 motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love to hear happy guests! Thank you for the review, if you need any future services, we are always here for you!

Great service Nice car Abundant stocks

I bought my first car here. The service is really good. Truly recommend to visit this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the review!

405 Motors, Fast and friendly!

I knew what I wanted and they suggested but didn't push me in other directions. Most friendly dealership I have been to out of 15 or so! Would check this out again and would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review!!

Delighted with the buying experience

Absolutely delighted with the buying experience - was looking for a used car for my son. Did my research online and contacted them about one particular car. Got a personalized email message back inviting me to go look at it. No nonsense, fixed price, no pressure tactics. They let you get on the lot see the cars. My son and I took it for a test drive, came back signed the papers and that was it. Ken was our Sales person and Bari did all the transaction documents. This is not a traditional dealership, so don’t expect that experience. They check out all the cars in detail, and are constantly turning inventory. Looked like a great selection of cars on the lot. Highly recommend 405. I would definitely go back there if I was looking for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are happy to hear that you are enjoying your new car! We appreciate your time and effort in leaving your review. If you have any questions or want to schedule a service for your new vehicle reach out to us at 425-949-4550! Thank you for your business

Great car and low pressure salesmen

We really got a great deal on our used MDX. We love the car and the process was very easy. Very low pressure. A nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glad to hear your enjoying the new MDX! Those cars are awesome, let us know if you need anything!

Great car and buying experience

We really enjoyed the low pressure experience of this dealership. When it came time to make the purchase, they were great to work with and very reasonable. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!

Quick and easy!

Bought a low mileage mini van for our growing family- the team at 405 motors was great to work with! There was no pressure to buy- unlike typical dealership car lots. We'd come back here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your time and effort in leaving your review. If you have any questions or want to schedule a service for your new vehicle reach out to us at 425-949-4550! Thank you for your business

Misleading False Service Reports

I purchased a 2001 Lexus IS 300 from 405 motors. Overall the sales process was good and Ken was very outgoing and pleasant to work with. He made the process very smooth and simple. However, since purchasing the car I have had many mechanic issues with the vehicle. The car fax report given to me is misleading. So far I have spend $1,100 fixing this vehicle. Immediately after purchasing the vehicle the check engine light came on. I took it back and their technicians looked at the code and cleared it. They said all I needed to do was put fuel cleaner in the car with shell premium gas. Well the check engine light came back on and I wasted money on fuel cleaner when I didn't need it. I have had to replace both the front brakes rotors, calipers and front ball joints. The mechanics even were surprised they sold me the vehicle with these problems as it is a safety issue. I am expecting many more mechanical issues to come in the future based on what I have been dealing with now. Another issue which is really sad on the dealers end is they gave me the wrong key for my car. It is a Lexus key but it is not for my specific model. The key gets stuck in the ignition all the time and it can't even open the trunk. They gave me 2 spare keys that are broken that I need to go to the Lexus dealership and spend money to get them fixed. I thought purchasing a car comes with the correct key, but I guess I'm wrong. If purchasing from this dealer make sure to take it to a 3rd party inspecter to have the vehicle looked at.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Here at 405 Motors we do extensive safety checks on all of our vehicles that we sell. Customer satisfaction is our main focus, and we always advise our guests to get a third party inspection on any vehicle, to reassure your decision of doing business with us. If you have any questions regarding our policies or inspection procedures let us know at 425-949-4550 or sales@405motors.com.