Reviews
BUYER BEWARE!!
Don't do business here! I purchased a new 2012 Versa SL from Oak Ridge Nissan, that has had 3 transmission leaks already, and I have only had the car for 16 months! The first time was 3 months after I purchased it and they kept it for a month before finally replacing the entire transmission. On my second trip for the most recent leak (they sent me home with it leaking to come back 2 weeks later to fix it), I decided to trade this car in and purchase a new car because of all the headache with my Versa, but that has been an even bigger headache. I found out that they lied to at least 2 different lenders about my income, tried to bully me into signing a new contract, and now refuse to take their car back and give me back my trade-in (even though they have no financing approved for the new car). Plus, they have my trade-in listed for sale on their website, even though they do NOT have the title and according to my lender can NOT get a clean title since there is a lien on it. So be careful what you buy from them, it just may be my lemon without a title. They will lie, cheat, and harass to make a sale. DON'T BELIEVE ANYTHING THEY SAY!!! STAY AWAY!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I apologize that your experience was less than satisfactory. We strive to provide excellent customer service at Oak Ridge Nissan and I would like to talk with you about your experience and figure out how we can make it right. Please contact me, Josh Jackson at 865-482-5489. Thank you.
Great service
Excellent customer service during and after the sale. Friendly sales and service department. I would highily recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase