Reviews
Write a reviewI have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo. Buying a used car can been a painstaking and exhausting process... Mike and Jan make it a pleasure and their vehicles are second to none.
I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo. Buying a used car can been a painstaking and exhausting process... Mike and Jan make it a pleasure and their vehicles are second to none.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business.
We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Last spring I was in search of a quality pre-owned BMW 7-Series and luckiely I found these guys in KC. Not only did they have the vehicle I wanted, they know more about BMW’s than anyone I have every worked with. They exceeded expectations in every way and sincerely care about their clients and their cars.
Last spring I was in search of a quality pre-owned BMW 7-Series and luckiely I found these guys in KC. Not only did they have the vehicle I wanted, they know more about BMW’s than anyone I have every worked with. They exceeded expectations in every way and sincerely care about their clients and their cars.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brian, Thanks for the kind words, it was our pleasure working with you! Mike and Janet
I bought a low-milage and cherry-condition 2015 X6 xDrive50i from these folks (3 years old). Dealt with it completely remotely. They were amazing to work with and the car came exactly as described. Very trustworthy folks. Thanks again!
I bought a low-milage and cherry-condition 2015 X6 xDrive50i from these folks (3 years old). Dealt with it completely remotely. They were amazing to work with and the car came exactly as described. Very trustworthy folks. Thanks again!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your confidence, it was our pleasure working with you!
I had very specific requirements with options with three options exterior color. Janet and Mike searched the market and found the X5 that exceeded my wishes. Couldn't be more happy with their professional abilities with the BMW market. Highly recommend their services!
I had very specific requirements with options with three options exterior color. Janet and Mike searched the market and found the X5 that exceeded my wishes. Couldn't be more happy with their professional abilities with the BMW market. Highly recommend their services!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Ken, we appreciate your trust and confidence in us. It was great working with you and your wife and we're pleased with the result!
I would highly recommmend using Bavarian autogroup if you are in the market for a bmw. Actually I was not in the market for a bmw but couldn’t pass up the great experience and the depth of knowledge they provided. I love my 750
I would highly recommmend using Bavarian autogroup if you are in the market for a bmw. Actually I was not in the market for a bmw but couldn’t pass up the great experience and the depth of knowledge they provided. I love my 750
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Marvin! It was fun working with you and we appreciate the kind words.
We had been looking for a BMW with specific specs for at least 6 months and thankfully Bavarian had just the one for us. We drove away with an absolutely gorgeous BMW and we couldn't be happier! Mike and Janet know these vehicles inside and out and were outstanding to work! Top notch experience!
We had been looking for a BMW with specific specs for at least 6 months and thankfully Bavarian had just the one for us. We drove away with an absolutely gorgeous BMW and we couldn't be happier! Mike and Janet know these vehicles inside and out and were outstanding to work! Top notch experience!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Michelle for the kind words. It was our pleasure working with you!
Top notch from end to end. I couldn't be happier with my 1995 530i, truly one of a kind. Whether you're a life long BMW enthusiast or first time buyer, look no further than Bavarian Auto Group. Thanks Mike and Janet, you guys rock!
Top notch from end to end. I couldn't be happier with my 1995 530i, truly one of a kind. Whether you're a life long BMW enthusiast or first time buyer, look no further than Bavarian Auto Group. Thanks Mike and Janet, you guys rock!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought my car back on February at Bavarian from Mike and Janet. It was a great pleasure to work with them and the service they provided was exceptional. As a guy traveled almost 7000 miles to get here, I don't necessarily know much about the regulations and procedures to get my car going on the road safely and legally here. However, Janet and Mike helped my alone the way and made it rather easy and simple for me. They are knowledgeable and passionate about the work they do and nothing beats that.
I bought my car back on February at Bavarian from Mike and Janet. It was a great pleasure to work with them and the service they provided was exceptional. As a guy traveled almost 7000 miles to get here, I don't necessarily know much about the regulations and procedures to get my car going on the road safely and legally here. However, Janet and Mike helped my alone the way and made it rather easy and simple for me. They are knowledgeable and passionate about the work they do and nothing beats that.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob and Janet have been wonderful to work with throughout the buying process. They gave me a suggestion of where to easily get my car registered and also helped me find an extended warranty. Bob and Janet are always quick to respond and are very freindly!
Bob and Janet have been wonderful to work with throughout the buying process. They gave me a suggestion of where to easily get my car registered and also helped me find an extended warranty. Bob and Janet are always quick to respond and are very freindly!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase