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Bavarian Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 12:00pm–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bavarian Auto Group from DealerRater.

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This is a horrible place and when you write a review about your experience they claim you are mistaken and confused about where it happend. I guess there is another used car lot that sales overpriced BMW CALLED Bavarian Auto and some rude salesperson named Mike that helps. This place gets a one star rating because I could not give them a negative rating.

This is a horrible place and when you write a review about your experience they claim you are mistaken and confused about where it happend. I guess there is another used car lot that sales overpriced BMW CALLED Bavarian Auto and some rude salesperson named Mike that helps. This place gets a one star rating because I could not give them a negative rating.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo. Buying a used car can been a painstaking and exhausting process... Mike and Jan make it a pleasure and their vehicles are second to none.

I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo. Buying a used car can been a painstaking and exhausting process... Mike and Jan make it a pleasure and their vehicles are second to none.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo.

I have bought and leased many cars over the years and I can confidently say I have never had an experience like this. Mike and Jan are simply the best of the best. From knowledge and passion for the cars, to courtesy and customer service for their clients... they are absolutely above and beyond. It's a hands on white glove service from start to finish, and they are very detail oriented. Mike is a straight shooter with a gentle disposition and a wealth of knowledge. No pressure, no gimmicks, no BS. Janet will walk you through the acquisition process step by step with ease, efficiency, and grace. Together they make a rather dynamic duo.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I have purchased 2 BMWs from Mike and Janet. You will not find a more knowledgeable and honest dealer than this one. This is the best place to find a quality used BMW.

I have purchased 2 BMWs from Mike and Janet. You will not find a more knowledgeable and honest dealer than this one. This is the best place to find a quality used BMW.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for the kind words Matt, it was our pleasure working with you!

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I have purchased cars from them, mostly BMWs, for more than 35 years. They sell carefully curated, quality cars at fair prices. Janet and Mike are knowledgeable, professional, friendly and responsive. As much as anything you, I appreciate that they make the experience enjoyable and easy!

I have purchased cars from them, mostly BMWs, for more than 35 years. They sell carefully curated, quality cars at fair prices. Janet and Mike are knowledgeable, professional, friendly and responsive. As much as anything you, I appreciate that they make the experience enjoyable and easy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks! We've been doing business for a long time and each time it's as exciting as the first! Thanks for the great feedback!

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We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business.

We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks David! It was great working with you again and we appreciate the feedback.

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We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business.

We have purchased several BMW's from Bavarian AG over the past 15 years. Mike and Janet have a solid reputation for providing great personal service in buying used BMW's. They are very meticulous in finding the exact BMW to fit our needs. Mike treats each purchase as if it was his own car giving us total confidence that we are buying the best available car on the market. The cars are priced right and we have always felt good about the value of the BMW that we are buying. Mike and Janet are a pleasure to do business.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bavarian Auto Group sourced a perfect car for what we had in mind, In addition went above and beyond for the delivery, cannot thank them enough. Wonderful experience, our 3rd car from them.

Bavarian Auto Group sourced a perfect car for what we had in mind, In addition went above and beyond for the delivery, cannot thank them enough. Wonderful experience, our 3rd car from them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the positive feedback, it was our pleasure working with you again!

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Horrible interaction with public. If they don't like talking to people then find a job hiding in a cubicle where they stare at the wall all day. Absolutely the rudest people I have ever dealt with I agree with the most recent user's comments. If you want a decent experience take your business elsewhere.

Horrible interaction with public. If they don't like talking to people then find a job hiding in a cubicle where they stare at the wall all day. Absolutely the rudest people I have ever dealt with I agree with the most recent user's comments. If you want a decent experience take your business elsewhere.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Was in the market for a new car. Or I should say used car that is new to me if that makes sense. Was not treated very well at this place. No one waited on me and they seemed to only want to help people who looked like they had money.

Was in the market for a new car. Or I should say used car that is new to me if that makes sense. Was not treated very well at this place. No one waited on me and they seemed to only want to help people who looked like they had money.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review. We take feedback very seriously; however, there is no record of any potential customers matching your details. We would greatly appreciate the opportunity to help you wherever we can – if you have had a bad experience with our company, please contact us.

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