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Randall Dodge Chrysler Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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jimi is our guy

We do everything here, this is our fourth vehicle from yall and our second from Jimi. He is our fav!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so fortunate to have loyal customers such as yourself Kim, thank you is an understatement. And we think we will keep Jimi too.

jerry did a great job

Jerry did a great a great job if any of my friends need a car i ll send them his was i am very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Satisfied customers is what it's all about for us Linda, thank you for becoming one of them.

Derrick did great!

Yall did a great job of getting me out in a hurry and everyone was friendly and helpfull.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Buying a car shouldn't take all day Michael. We know you have other things to do .. like go drive your new vehicle! We are happy you took that referral and gave us a shot to earn your business.

service was excellent

We had an excellent experience. Everyone were very helpful and a pleasure to do business with. Thank yall so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Susa, your description of us using words like excellent, very helpful, a pleasure to do business with, are the standards we measure ourselves by every day. We are very pleased you gave us the opportunity to provide you with our level of service.

jerry was nice to me

Very good service over all, very pleased with all the employeesi dealt with. I will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sam we are so glad to know you will be returning to us for another vehicle! We are also glad to know you were treated nice by everyone you dealt with, as it is our philosophy to play well with others.

Used car purchase

We needed a specific model used car to replace one totaled in an accident. In internet searches we found one at Randal and asked for an appointment to see it the next day. Everyone we talked with was extremely responsive and helpful. The vehicle was clean and ready when we arrived, and Jimi helped us with the test drive and a thorough inspection. We made a deal, and the entire process was smooth and easy. This was the easiest and least stressful car purchase I have ever made!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

And that is just the way we want you to feel. There is no need to be all stressed out when buying a vehicle. Our team is proud to offer the most relaxed atmosphere possible. It takes knowledge, courtesy, repect, and a genuine love for the profession. We are glad, you feel, we delivered.

Gilbert was awesome!

Gilbert was very friendly and knowledgable. Great customer service! We love our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

And your new truck is super happy about it's new people! Customer service is what keeps us on the map. We are here for one primary reason and that is to serve our customers. We know you can go anywhere to buy a vehicle, and we are so appreciative to have an opportunity to gain your patronage.

Mr. Gonzales and Bo

THE BUYING PROCESS WAS EXCELLENT AND MR GONZALES WAS VERY HELPFUL IN All of the decisions and got me on the road with my new Dodge and Bo was awesome ...no nonsence and accurate with paperwork he explained everything very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Buying a new vehicle should be an experience you enjoy. You deserve to be helped by knowlegable professionals who can inform and assist you with your decision, without making you feel pressured. We do our best to be that dealership, and we thank you for giving us the opportunity to serve you.

derric

Derrick was great. He gave an honest price and delt with us in a friendly way. He has a great personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for letting us know that Kim. We think honest and and friendly with personality is the way to go. We certianly do appreciate and enjoy the fact our customers choose to do business with us.

Jimmy Vargas was great!!

We had a great experience. We will besure and tell our friends and family about the experience we bad here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jimi works very hard to be the professional automobile salesperson you deserve. Product knowledge, customer service and competitive pricing are all the standard here. Plus most people love the relaxed atmosphere and we play some great music too. Your business is greatly appreciated.