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Subaru of Spokane

(1,632 reviews)
Visit Subaru of Spokane
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 9:00am–3:00pm Closed
2016 state dealer award
View 8 awards
2016 state dealer award 2014 state dealer award
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 980-4015 (866) 980-4015
Used (866) 491-3679 (866) 491-3679
Service (877) 825-3745 (877) 825-3745

Reviews

(1,632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Spokane from DealerRater.

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I was a pain! I wanted the safety features, my color, my...

I was a pain! I wanted the safety features, my color, my price, money for trade in. I wore Steve out with texts! Steve put me in the perfect car! Steve got me all hooked up with the tech stuff and extras I needed, COULD NOT BE HAPPIER!!!! Closing was just as awesome! The service agreement is as Golden as Spokane Subaru's service department .... Very Happy camper here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mark, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Had been looking for an Outback. When I woke up at 5:30...

Had been looking for an Outback. When I woke up at 5:30 that day I saw the car I wanted in Spokane. Steve called me as soon as they opened and put a sold sign on the car for me by 8:15 Am

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Steve was amazing!! Best experience I have ever had...

Steve was amazing!! Best experience I have ever had purchasing a car. He was courteous, helpful, responsive and a genuinely good guy. Very grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

No pressure. Very friendly. Flexible. Great to work...

No pressure. Very friendly. Flexible. Great to work with. Dealership was clean. Professional and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

very helpfull and efficiant , we have delt with steve for...

very helpfull and efficiant , we have delt with steve for all of the suburas we have purchased

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Had a great experience purchasing our new Subaru. Steve...

Had a great experience purchasing our new Subaru. Steve made the process go really smooth he helped me get a better interest rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

We went in looking to buy a Crosstrek but left with a...

We went in looking to buy a Crosstrek but left with a Forester. That was because Steve Blue was more concerned with showing us all possibilities first, then making a decision. Glad he did because we really like the Forester for all the extra room it affords

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

A friendly employee greeted me immediately. My sales...

A friendly employee greeted me immediately. My sales contact, Steve Blue was well prepared, very knowledgeable and reviewed available vehicles. He went above and beyond explaining features, options and purchase plans. I felt well informed and made a decision I was comfortable with. They even personally delivered my vehicle and set up the garage opener and other options. I highly recommend the dealership and Steve Blue in particular.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Spokane. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

This is my third purchase from Downtown Subaru and all...

This is my third purchase from Downtown Subaru and all three have been a wonderful all around experience. Thank you Steve Blue for the guidance and expertise on buying a vehicle from Subaru. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

It was a great pleasure working with subaru of spokane....

It was a great pleasure working with subaru of spokane. They got me into my dream car. Steve Blue was fantastic, helpful and knowledgeable. He did everything he could to make this a wonderful and affordable experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Spokane. Thank you so much for your feedback! We hope you have a great day!