Reviews
The people there is what makes it worthwhile
Check in. Team concept. I was assigned a team leader who was attentive and reviewed everything with me. Wait time was reasonable. I had an appointment so it should have been.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Matt! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Easy Buying
Our salesperson Nate Brodnick and everyone else there were super nice, asking multiple times if we wanted something to drink. They made sure we had some place to sit, directed us to restrooms and just made us very comfortable. When we went on our test drive Nathaniel assured us he would answer all questions and make it as easy for us as possible. he did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
good help
I was looking for a car for my daughter. Chris C. helped us out and showed us a few cars that were in our range. He was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Jeff Schmitt Advantage
Colton Thatcher (JS Mitsubishi) did a really good job of keeping in contact and helping me find what I was looking for. Very personable and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Subaru Forester 2016
Cameron and Kat did an excellent job putting us in the car that was right for us. Thank you for the effort.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Jeff schmitt mazda rocks!
Over all service was wonderful. Bryan and Doug are amazing people! Would recommend to everyone! Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Friendly Service
Quick service, thorough inspection of the things vehicles commonly need replaced. All in all if i wanted to make sure my car got the best care regardles of cost I would take it there. Doesn't do window replacement.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Certified pre owned purchase.
Friendly staff and nice show room. Good quantity of new and used cars. I was pleased with the quality of vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Outstanding customer service
Problem was resolved in timely manner. Staff obviously knew what they were doing, and did it well. My salesman, Abel Gallagher, kept close tabs on the process and kept me informed. Much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, it's great to know that Abel provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Great environment and experience
Customer service was really good. Nice waiting area. Reps were very nice and knowledgeable. Wait was kinda long but not as long as other dealerships I’ve been to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brandon, thank you so much for your review! I'm so happy to hear that our team was able to take such great care of you and make sure your service visit was enjoyable. Thank you for coming in to see us and for your business. I hope that should there be anything else you need, you won't hesitate to let us know! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471