Underriner Volvo

This dealership is horrible to deal with. They are thrilled to sell you all the extra warranties when you purchase the vehicle, but don't like to follow through with them. Their warranty work gets thrown to the back of the line, so it takes a ridiculous amount of time to get your car back. And to boot, they don't answer their phones in the shop or service, nor do they respond to voice-mail I've called over 10 times in the last week and left more than one message, with ZERO response. I've also been in the shop to check on my vehicle status since they won't answer the phone, and there are always employees sitting at the service desk literally ignoring the ringing phones. I will never do business with them again.

Paul D. was GREAT!!! Polite, informative, and great overall to work with. Also Ben S. and the Business Manager Lady were polite and explained everything clearly. We love dealing with Underriner, both the Sales and Service Departments.

Paul and Mike were very helpful and great to work with and very very personable!

I had Blake, Ben, and Scott to assist me in getting my trade in completed and helping me get into the vehicle I came for. Very easy to work with and did their best to get my payments to what I needed them.

The dealership, especially Jordan Darnell, was so patient with my indecision. He was so communicative, personable and truly helpful, he didn't rush any part of the process. I'd recommend him to anyone looking for a new or used car.

I drove 3 hours away to have car worked on. We rented a car while the car was left to service (we live out of state too). I took them 4 days and 3 phone calls to tell me my car part was on back order until mid September (car will be in another state by then). $490 on a rental car later, I picked up car with cracked windshield and they said oh its a rock yet it clearly rained over the weekend I was so angry by then I left can called insurance. Stay away, horrible at picking up service phone and calling back. Further, DO NOT BUY OR BRING A VOLVO TO MT THIS IS YOUR ONLY OPTION!

Product Specialist Tammy Weisbeck is fantastic! The vehicle that we bought for her is the second vehicle my family has purchase from her. Very excited!

Thank you all so much for your extreme patience and willingness to keep working through the whole process and helping us with those little unexpected happenings. Everyone was amazing! I don't know of anyone who didn't do their best to help us. Thank you again!!

My battery light was coming on in my car 850 miles from home so I called Underriner Hyundai to see they could get me in and fix it the issue. They did a diagnois (100.00) decided it was an alternator issue. They then charged me 155.00 an hour for 3.5 hours on what should have been a 1/2 job and then charged three times what it would have cost to purchase an alternate. The took advantage of a stranded 73 year old motorist. 918.00 to replace an alternator is outrageous. My mechanic was appalled.

My battery light was coming on in my car 850 miles from home so I called Underriner Hyundai to see they could get me in and fix it the issue. They did a diagnois (100.00) decided it was an alternator issue. They then charged me 155.00 an hour for 3.5 hours on what should have been a 1/2 job and then charged three times what it would have cost to purchase an alternate. The took advantage of a stranded 73 year old motorist. 918.00 to replace an alternator is outrageous. My regular mechanic was appalled.