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Reviews

Average Ratings

4.9
1165 lifetime reviews. Includes reviews of Haggerty Ford from DealerRater.com
  • Great and Professional Service

    Everything from Tara's quick email response to my inquiry, the actual accuracy of your online advertisements (many online ads I looked at turned o...


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    Everything from Tara's quick email response to my inquiry, the actual accuracy of your online advertisements (many online ads I looked at turned out to be false and misleading), the sales consultant David Palumbo was excellent and never pressured or over sold anything to me, and the F&I Manager Brian Folan worked hard to get me the best deal. In my life, I have purchased 3 vehicles from different dealers, and Haggerty Ford, despite the distance from my home in the City, is the only one I will ever seek out in the future when I am looking to buy again! Great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worst service experience ever

    I have a old cheap car and the ball joint broke i asked to do absolute minimum they came saying $1200 was the absolute minimum they could do the h...

    Dealer Response

    Hi Art, we appreciate you taking the time to respond. The staff at Haggerty Ford take our reviews very seriously. Please give us a call at (630) 2...


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    I have a old cheap car and the ball joint broke i asked to do absolute minimum they came saying $1200 was the absolute minimum they could do the head mechanic where i work called and told what they needed yo fix and got it fown to $350 big difference from $1200 to $350

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Art, we appreciate you taking the time to respond. The staff at Haggerty Ford take our reviews very seriously. Please give us a call at (630) 231-3200 if you?d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.


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  • Great Experience

    I have been to this dealership twice before, once for service and another for a new car, but was reluctant to return for a third. This time around...

    Dealer Response

    Jon, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    I have been to this dealership twice before, once for service and another for a new car, but was reluctant to return for a third. This time around I met with Dave Zegar. I explained that I had just been in a car accident and that I am looking for a used Fusion, but I had never driven one. Regardless of whether I was intending to buy that day, he did everything right. He gave us space to drive the car, discuss what I did and did not like, and explained the benefits of buying a Certified Pre-Owned. Dave's professionalism and kind demeanor is unparalleled. When I am able to move forward with purchasing a vehicle, I'll know who to see. Thank you very much, Dave. I hope to work with you again soon.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Jon, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Service Review

    A broken fog light was replaced with efficiency and in the time frame given.


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    A broken fog light was replaced with efficiency and in the time frame given.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Comfortable and Trustworth Experience
    March 10, 2017

    We loved shopping with Haggerty Ford. We kept saying that we were very comfortable with the experience. It was the easiest and most pleasant car...


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    We loved shopping with Haggerty Ford. We kept saying that we were very comfortable with the experience. It was the easiest and most pleasant car shopping experience we've ever had. First, Tara was very quick in responding to our inquiry about the vehicle we were interested and also very down to earth and kind in her emails. John Czech was our salesman and he was so incredibly nice, down to earth, and did not pressure us. He really wanted to make sure we loved the car before we started talking numbers. Chris Lucarelli made the haggling process very easy, we feel we got a great deal on our vehicle and trade. We also got to talk with Jack Emerson, the general manager, who went out of his way to make sure we were completely happy with our purchase. We are definitely very happy with our purchase and would recommend everyone at least check out this dealer for their next purchase. They will certainly be our first stop for any future car purchases! Thank you!

    Does recommend this dealer

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  • Comfortable and Trustworth shopping experience

    We loved shopping with Haggerty Ford. We kept saying that we were very comfortable with the experience. It was the easiest and most pleasant car...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business a...


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    We loved shopping with Haggerty Ford. We kept saying that we were very comfortable with the experience. It was the easiest and most pleasant car shopping experience we've ever had. First, Tara was very quick in responding to our inquiry about the vehicle we were interested and also very down to earth and kind in her emails. John Czech was our salesman and he was so incredibly nice, down to earth, and did not pressure us. He really wanted to make sure we loved the car before we started talking numbers. Chris Lucarelli made the haggling process very easy, we feel we got a great deal on our vehicle and trade. We also got to talk with Jack Emerson, the general manager, who went out of his way to make sure we were completely happy with our purchase. We are definitely very happy with our purchase and would recommend everyone at least check out this dealer for their next purchase. They will certainly be our first stop for any future car purchases! Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Selling a car

    It was very satisfactory and easy to work with Gregg Elmore. He was of a great help and trustworthy.

    Dealer Response

    Thanks for the great star-rating, Gregg! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe t...


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    It was very satisfactory and easy to work with Gregg Elmore. He was of a great help and trustworthy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great star-rating, Gregg! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!


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  • Great experience, smooth transaction
    March 6, 2017

    I was selling my used car with 73k miles on it. My experience with Gregg Elmore was outstanding. He helped get me an excellent price for my car an...


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    I was selling my used car with 73k miles on it. My experience with Gregg Elmore was outstanding. He helped get me an excellent price for my car and we were able to get the paperwork done in minimal time. While I did not purchase a vehicle as part of this interaction I would whole heartedly recommend working with Gregg @ Haggerty Ford in West Chicago, IL if you are in the market to buy / sell your vehicle. Gregg made my day!!!

    Does recommend this dealer
    Came in for service or repair

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  • Great service
    February 7, 2017

    We were selling an unused vehicle. Our experience with Gregg Elmore was pleasant, professional and completely stress-free. Gregg was able to secur...


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    We were selling an unused vehicle. Our experience with Gregg Elmore was pleasant, professional and completely stress-free. Gregg was able to secure a fair price for the car and we were able to complete the transaction in very little time. While we didn't purchase a vehicle at this time, we would encourage everyone to consider Haggerty Ford when buying or selling (ask for Gregg Elmore). They clearly have a culture that truly enhances the customer experience.

    Does recommend this dealer

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  • selling a car

    Gregg Elmore assisted us in selling a car even though we weren't purchasing at this time. He was professional, courteous and fair. This is likely ...

    Dealer Response

    Tracys, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your...


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    Gregg Elmore assisted us in selling a car even though we weren't purchasing at this time. He was professional, courteous and fair. This is likely indicative of the culture at Haggerty Ford and we will be back when it's time to shop for another vehicle. I would encourage everyone interested in buying or selling to please consider this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tracys, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!


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