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First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

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These guys treated me so good and helped me get the exact

These guys treated me so good and helped me get the exact car that I was looking for at a very fair price! The overall experience was friendly, low pressure and efficient. Now I know where to go whenever I want to buy a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Carlos and the team at First National were great!

Carlos and the team at First National were great! Easy process and got a great price! They got me the monthly payment I could afford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Todd, for sharing about your experience with First National Fleet & Lease. We appreciate your business and hope to see you again soon! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

They were great.

They were great. I buy all my cars there. Always have great deals there. There

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing First National Fleet & Lease. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

I was happy to find a vehicle I like but they promised

I was happy to find a vehicle I like but they promised that the car had an inspection but actually needed extra work and had been modified. They also promised they would call me back but never did. Other than those issues the car is good so far but had to have some issues fixed. If your going to buy a vehicle don't be like me and get a buyers inspection a full look through and make sure don't trust their word. Too overpriced not honest about in house inspection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Easy process.

Easy process. I was in and out of there. My salesman was Terrill and he made sure I was satisfied with my purchase all the way to the end. I would recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gokul and Leo with Paul Wilbur surprise me a lot!

Gokul and Leo with Paul Wilbur surprise me a lot! They help me fixed all minor problems of my Suburban. Now, it’s the best car I got compared to other display Good job guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I want to speak to mgmt regarding unsatisfied customer

I want to speak to mgmt regarding unsatisfied customer with your business, extremely unhappy Unsatisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Please have management contact. I've left several messages and keep getting the runaround. Are you in the business of selling lemons to desperate people and getting them stuck?

Dealer response

Hi, please call 2065251800 and ask for Ahmed, I did not get any messages so not sure who/what this is in regards to. We are committed to making sure our customers are satisfied. I look forward to hearing from you. Thanks Ahmed Zeghmi GSM

Dirty sunroof.

Dirty sunroof. No spare tire. Startup issue. They can do better in some areas. Did solve a problem for me and I'm am grateful but would not recommend this place to any of my friends at this time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James helped me out this is the place to go.

James helped me out this is the place to go. The whole staff was awesome. James was super amazing!! I would recommend anyone to go here. Words can't express how great I felt leaving this dealership with my challenger.❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very personable and helped us get into our new car.

Very personable and helped us get into our new car. Went over all options available to us explaining everything as did the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.