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First National Fleet and Lease

(619 reviews)
Visit First National Fleet and Lease
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet and Lease from DealerRater.

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Gokul was very helpful and went above and beyond my

Gokul was very helpful and went above and beyond my expectations. Kept me updated every step of the way and made sure that all of my questions were answered (no matter how many).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealer happened to have the exact car I was looking

This dealer happened to have the exact car I was looking for for a good price and did make the transaction easy for me. However. When I came to look at the car there was very minimal effort from the sales team to “sell” me on the vehicle (I can’t fault them too much for that because I am a “car guy” and did show up looking for that specific make and model). They also did not point out some of the, I will say, “minor” cosmetic flaws in the vehicle’s paint and body. I understand that’s not their top priority as salesman, but it seems a common courtesy to me. Now. Once I agreed to purchase the vehicle I was told that it would be washed for me and have the tank topped off when I came to pick it up the following day. When I arrived the next day, after calling to let them know I was on the way. The car did not have gas in it yet and they had not washed it. I waited for about a half hour for someone to put gas in the car and I assumed they would wash it too. Well once I got handed the keys and walked outside, the car was not washed and I noticed after I left that they put less than half a tank of gas in it for me. I had also informed them that I did not live in the area and would like the plates shipped to me. A couple weeks later I got a voicemail asking me to come pick them up at the dealership. After calling them they did offer to mail them at no cost, so that was nice. It would have been nicer if they had just mailed them in the first place though. It’s the little things like that, that make a dealer pleasant to deal with. All in all, the transaction was easy, the staff was nice enough. But after the unmentioned paint chips/plastic cracks and lack of follow through on promises. I would not recommend to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GTregoning, I am glad to hear you got a good price and the transaction was easy for you. We try to provide an easy low pressure sales environment for our customers and it appears that experience was reflected in your purchase. I am sorry the car wasn't cleaned and gassed up to your satisfaction, if you're ever in the area feel free to swing by and we'd be happy to give your car a free wash. We appreciate your business and if there is anything more we can do for you please don't hesitate to call us at 2065251800. Thanks Ahmed Zeghmi GSM

I had a great experience working with Carlos and Paul at

I had a great experience working with Carlos and Paul at First National; I really enjoyed working with them. They helped me get the best car at a fair price with competitive financing terms. I would 100% recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very pleasant experience with first national

I had a very pleasant experience with first national fleet and lease! They where professional and fast..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Walked in the dealership was welcomed immediately.

Walked in the dealership was welcomed immediately. Vincent W my salesman was kind professional. Made my purchase experience easy. Would recommend his services again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vincent was wonderful!

Vincent was wonderful! He was so helpful and got us the car we wanted! Getting our family vehicle was a great experience at this location!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

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Nice place clean neat everyone was very professional and

Nice place clean neat everyone was very professional and they tried to do everything to help us with our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Nice place

They made sure that I was comfortable throughout the

They made sure that I was comfortable throughout the whole entire experience and assured me that they were there to help me out as much as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were really nice, good customer services especially

They were really nice, good customer services especially carlos and leo. I will recommend this place to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy qualification for buying a vehicle !

Very easy qualification for buying a vehicle ! Very awesome dealership and friendly helpful staff. Excellent! Will recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.