Reviews
Service was outstanding from the beginning to the ending of the sale. My sales rep was wonderful to work with, Angelo Americo was his name. I was very pleased with how smoothly the process went.
Service was outstanding from the beginning to the ending of the sale. My sales rep was wonderful to work with, Angelo Americo was his name. I was very pleased with how smoothly the process went.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Levi Xiong was great to work with. The whole process was very easy. They gave us a reasonable trade for our care and we love what we got in return. I will always check CarMax before I buy another car!!
Levi Xiong was great to work with. The whole process was very easy. They gave us a reasonable trade for our care and we love what we got in return. I will always check CarMax before I buy another car!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They had their stuff together and helpful information about technology the vehicle that l purchased.
They had their stuff together and helpful information about technology the vehicle that l purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Carmax (Hickory NC) was a great experience. I had done my "shopping" online and saw (2) vehicles I was interested in seeing. One was on the lot the other was scheduled to be transported to Hickory at no charge to me. I appreciate the price is posted and I don't have to negotiate with the sales staff. My salesman (Angelo Americo) was great to work with. He was well prepared and answered all my questions. I would highly recommend using Carmax to purchase your next vehicle.
Carmax (Hickory NC) was a great experience. I had done my "shopping" online and saw (2) vehicles I was interested in seeing. One was on the lot the other was scheduled to be transported to Hickory at no charge to me. I appreciate the price is posted and I don't have to negotiate with the sales staff. My salesman (Angelo Americo) was great to work with. He was well prepared and answered all my questions. I would highly recommend using Carmax to purchase your next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
No painful negotiations. Fast and easy process to sign documents transferring title. No add-on charges. Just easy and fast.
No painful negotiations. Fast and easy process to sign documents transferring title. No add-on charges. Just easy and fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The car buying business at its simplest. Great service and communication. I’ve never bought a vehicle so easily. I will definitely be a repeat customer.
The car buying business at its simplest. Great service and communication. I’ve never bought a vehicle so easily. I will definitely be a repeat customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I don't buy cars very often and drive them for the longest time possible. That is mostly because I generally don't like car dealers or dealing with them. This experience I had at Carmax has eased my nerves immensely. Ken and the gang were awesome and very patient. This was without a doubt the best experience I have ever had buying a vehicle. I will still drive my cars as long as possible but will definitely buy my next vehicle at Carmax when the time comes with zero anxiety!
I don't buy cars very often and drive them for the longest time possible. That is mostly because I generally don't like car dealers or dealing with them. This experience I had at Carmax has eased my nerves immensely. Ken and the gang were awesome and very patient. This was without a doubt the best experience I have ever had buying a vehicle. I will still drive my cars as long as possible but will definitely buy my next vehicle at Carmax when the time comes with zero anxiety!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It was a great experience. Everyone was so nice. Ernest was a big help and very patient
It was a great experience. Everyone was so nice. Ernest was a big help and very patient
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I recently used my local Carmax in Hickory to purchase a 2019 Lexus 570. I had an excellent experience from the beginning, all the way through to the finish line. I found one issue after purchase that I needed help with, and their service department went above and beyond to correct the issue. I could not be more pleased with the service they provide. I look forward to doing further business with them in the future!
I recently used my local Carmax in Hickory to purchase a 2019 Lexus 570. I had an excellent experience from the beginning, all the way through to the finish line. I found one issue after purchase that I needed help with, and their service department went above and beyond to correct the issue. I could not be more pleased with the service they provide. I look forward to doing further business with them in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy car buying experience we'll definitely shop there again Great cars great prices
Very easy car buying experience we'll definitely shop there again Great cars great prices
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car