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CarMax Hickory

(14 reviews)
Sales hours: 10:00am to 9:00pm
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Sales
Monday 12:00pm–7:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(828) 372-8298 (828) 372-8298

Inventory

See all 136 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Hickory from DealerRater.

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Levi Xiong was great to work with. The whole process was very easy. They gave us a reasonable trade for our care and we love what we got in return. I will always check CarMax before I buy another car!!

Levi Xiong was great to work with. The whole process was very easy. They gave us a reasonable trade for our care and we love what we got in return. I will always check CarMax before I buy another car!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They had their stuff together and helpful information about technology the vehicle that l purchased.

They had their stuff together and helpful information about technology the vehicle that l purchased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Carmax (Hickory NC) was a great experience. I had done my "shopping" online and saw (2) vehicles I was interested in seeing. One was on the lot the other was scheduled to be transported to Hickory at no charge to me. I appreciate the price is posted and I don't have to negotiate with the sales staff. My salesman (Angelo Americo) was great to work with. He was well prepared and answered all my questions. I would highly recommend using Carmax to purchase your next vehicle.

Carmax (Hickory NC) was a great experience. I had done my "shopping" online and saw (2) vehicles I was interested in seeing. One was on the lot the other was scheduled to be transported to Hickory at no charge to me. I appreciate the price is posted and I don't have to negotiate with the sales staff. My salesman (Angelo Americo) was great to work with. He was well prepared and answered all my questions. I would highly recommend using Carmax to purchase your next vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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No painful negotiations. Fast and easy process to sign documents transferring title. No add-on charges. Just easy and fast.

No painful negotiations. Fast and easy process to sign documents transferring title. No add-on charges. Just easy and fast.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The car buying business at its simplest. Great service and communication. I’ve never bought a vehicle so easily. I will definitely be a repeat customer.

The car buying business at its simplest. Great service and communication. I’ve never bought a vehicle so easily. I will definitely be a repeat customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I don't buy cars very often and drive them for the longest time possible. That is mostly because I generally don't like car dealers or dealing with them. This experience I had at Carmax has eased my nerves immensely. Ken and the gang were awesome and very patient. This was without a doubt the best experience I have ever had buying a vehicle. I will still drive my cars as long as possible but will definitely buy my next vehicle at Carmax when the time comes with zero anxiety!

I don't buy cars very often and drive them for the longest time possible. That is mostly because I generally don't like car dealers or dealing with them. This experience I had at Carmax has eased my nerves immensely. Ken and the gang were awesome and very patient. This was without a doubt the best experience I have ever had buying a vehicle. I will still drive my cars as long as possible but will definitely buy my next vehicle at Carmax when the time comes with zero anxiety!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a great experience. Everyone was so nice. Ernest was a big help and very patient

It was a great experience. Everyone was so nice. Ernest was a big help and very patient

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently used my local Carmax in Hickory to purchase a 2019 Lexus 570. I had an excellent experience from the beginning, all the way through to the finish line. I found one issue after purchase that I needed help with, and their service department went above and beyond to correct the issue. I could not be more pleased with the service they provide. I look forward to doing further business with them in the future!

I recently used my local Carmax in Hickory to purchase a 2019 Lexus 570. I had an excellent experience from the beginning, all the way through to the finish line. I found one issue after purchase that I needed help with, and their service department went above and beyond to correct the issue. I could not be more pleased with the service they provide. I look forward to doing further business with them in the future!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very easy car buying experience we'll definitely shop there again Great cars great prices

Very easy car buying experience we'll definitely shop there again Great cars great prices

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My salesman was top notch! Easiest buying experience I have ever had. Very good people!

My salesman was top notch! Easiest buying experience I have ever had. Very good people!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 14 reviews